Metro College Intern - (PLPD) Strategy, Planning and Performance

Washington Metropolitan Area Transit Authority•Washington, DC

About The Position

WMATA is seeking a college intern to support the Clear Lanes program through quality control, data analysis, GIS mapping, and corridor plan reviews. The intern will complete a keystone project evaluating bus lane effectiveness and developing quick-build improvement recommendations, while also assisting with field surveys, enforcement support, map creation, and performance analysis to improve bus lane operations and reduce violations. This introductory, preparatory, and training opportunity provides college and graduate students with practical transit-industry experience. Assignments may involve bus or rail operations, safety and emergency management, engineering, police, information technology, city or urban planning, or general business functions. Interns may rotate among departments according to their academic major and departmental assignment. The internship is temporary and lasts no more than thirteen weeks of summer employment. The intern is supervised by an appropriate executive or designee. Duties vary by department. General work may include compiling, reviewing, and analyzing data; using a personal computer to verify, enter, and correct data for reports; researching information and assisting with management, operations, technical, and administrative reports; producing presentations, reports, correspondence, data graphics, and project plans; reviewing reports and recommending solutions under supervisor guidance; attending training and meetings; and participating in or leading departmental meetings and work sessions. The intern is expected to maintain awareness of and accountability for safety policies and procedures, promote a positive safety culture, and encourage reporting of safety concerns consistent with the Agency Safety Plan, applicable regulatory requirements, the Safety Management System, and just-culture principles. The role has no supervisory responsibility.

Requirements

  • Must be attending an accredited college or university and pursuing a degree in a discipline appropriate to the internship.
  • The student's major or area of concentration must align with the academic and functional requirements of the position.
  • Must have completed freshman year and be entering sophomore year of college.
  • Must have a minimum cumulative GPA of 2.8.
  • Must have graduated from high school or possess a high school equivalency certificate.
  • Knowledge of personal computers and standard office equipment.
  • Knowledge of computer software, specifically spreadsheets, word processing, and databases.
  • Skill in analyzing numerical data and preparing reports.
  • Ability to research methodology.
  • Ability to communicate effectively at all levels.
  • Ability to establish and maintain effective working relationships with coworkers and the public.

Responsibilities

  • Support the Clear Lanes program through quality control, data analysis, GIS mapping, and corridor plan reviews.
  • Evaluate bus lane effectiveness and develop quick-build improvement recommendations as a keystone project.
  • Assist with field surveys, enforcement support, map creation, and performance analysis to improve bus lane operations and reduce violations.
  • Compile, review, and analyze data; verify, enter, and correct data using a personal computer for report production.
  • Research data and assist in preparing management, operations, technical, and administrative reports.
  • Produce presentations, reports, correspondence, data graphics, and project plans relevant to the assigned department.
  • Review reports for problems against standard criteria and recommend solutions as instructed by supervisors.
  • Participate in departmental training and attend Authority, departmental, and office meetings.
  • Participate in or lead departmental meetings and work sessions.
  • Follow and promote safety policies and procedures, a positive safety culture, and reporting of safety concerns.
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