Metro College Intern - Workforce Analytics and Research Intern

Washington Metropolitan Area Transit Authority•Hyattsville, KY

About The Position

This introductory, preparatory, and training internship provides college and graduate students with hands-on, practical work experience in the transit industry. The internship focuses on workforce planning and Human Capital research and analytics, with assignments that may span business functions and transit areas such as bus and rail operations, safety and emergency management, engineering, police, information technology, and city or urban planning. Interns may rotate among departments according to their academic major and departmental assignments. Assignments are temporary and last no more than thirteen weeks of summer employment. The intern is supervised by an appropriate Executive or designee and is not responsible for supervising others. Duties depend on the assigned department and may include compiling, reviewing, and analyzing data; using a personal computer to verify, enter, and correct data for reports; researching information and assisting with management, operations, technical, and administrative reports; and producing presentations, reports, correspondence, graphic representations of data, or project plans. Interns may review reports for problems using established criteria and supervisor guidance, recommend solutions as instructed, participate in departmental training and meetings, and participate in or lead departmental meetings and working sessions. Interns are also expected to maintain awareness of safety policies and procedures, promote a positive safety culture, and encourage reporting of safety concerns consistent with the Agency Safety Plan, applicable regulatory requirements, the Safety Management System, and just culture principles. Applicants must have completed their freshman year and be entering their sophomore year at an accredited college or university, pursuing a degree in an appropriate discipline aligned with the position. A minimum cumulative GPA of 2.8 is required. Applicants must have a high school diploma or equivalent. No minimum experience or certification/licensure is required. Required capabilities include familiarity with personal computers, standard office equipment, spreadsheets, word processing, and databases; numerical data analysis and report preparation; research methodology; effective communication; and the ability to establish and maintain effective working relationships with coworkers and the public. Required equipment includes a personal computer, Microsoft Office suites, and office equipment.

Requirements

  • High school graduation or possession of a high school equivalency certificate.
  • Must be attending an accredited college or university and pursuing a degree in a discipline appropriate to the position.
  • Academic major or concentration must align with the position’s academic and functional requirements.
  • Must have completed freshman year and be entering sophomore year of college.
  • Minimum cumulative GPA of 2.8.
  • Knowledge of personal computers and standard office equipment.
  • Knowledge of spreadsheets, word processing, and databases.
  • Skill in analyzing numerical data and preparing reports.
  • Ability to research methodology.
  • Ability to communicate effectively at all levels.
  • Ability to establish and maintain effective working relationships with coworkers and the public.

Responsibilities

  • Compile, review, and analyze data.
  • Use a personal computer to verify, input, and correct data for reports.
  • Research data and assist in preparing management, operations, technical, and administrative reports.
  • Produce department-specific work products, including presentations, reports, correspondence, graphic representations of data, and project plans.
  • Review reports for problems using standard criteria and supervisor guidance, and recommend solutions as instructed.
  • Participate in training sessions related to departmental functions and attend appropriate Authority, departmental, and office meetings.
  • Participate in and/or lead departmental meetings and working sessions.
  • Maintain awareness of and accountability for safety policies and procedures; promote a positive safety culture and encourage reporting of safety concerns.
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