Meters Supervisor

Prosper, Town of • Prosper, TX

3d

About The Position

The Meters Supervisor plans, organizes, and oversees the daily operations of the Town of Prosper’s water meter division. The position supervises personnel responsible for meter installation, maintenance, testing, replacement, service connections and disconnections, meter reading systems, and related customer service activities.

The supervisor oversees the operation and maintenance of the Town’s Advanced Metering Infrastructure (AMI), meter transmission units (MTUs), and related technology; monitors work orders and service requests; investigates abnormal consumption and meter-related concerns; ensures accurate documentation and asset records; and coordinates with Utility Billing and other Town departments to provide accurate, timely, and reliable service.

The role is responsible for employee development, work scheduling, safety, quality control, meter and parts inventory, and continuous improvement of meter operations while supporting the Water and Sewer Superintendent. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requirements

• High school diploma or GED.
• Five years of increasingly responsible experience in water utility operations, meter operations, water distribution, or a closely related field, including at least one year of lead or supervisory experience.
• Possession of a Class C Water Operator license.
• Possession of a Class II Wastewater Collections license.
• Valid Texas Driver License.

Nice To Haves

• Experience with water meters, AMI/AMR systems, meter installation, troubleshooting, and utility work-order systems.

Responsibilities

• Plan, organize, and oversee the daily operations of the Town’s water meter division.
• Supervise personnel responsible for meter installation, maintenance, testing, replacement, service connections and disconnections, meter reading systems, and related customer service activities.
• Oversee the operation and maintenance of the Town’s AMI, MTUs, and related technology.
• Monitor work orders and service requests.
• Investigate abnormal consumption and meter-related concerns.
• Ensure accurate documentation and asset records.
• Coordinate with Utility Billing and other Town departments to provide accurate, timely, and reliable service.
• Manage employee development, work scheduling, safety, quality control, and meter and parts inventory.
• Support continuous improvement of meter operations while supporting the Water and Sewer Superintendent.

Benefits

• Retirement benefits through TMRS with a 2-to-1 match.
• Medical, dental, and vision benefits effective within the first 35 days of employment.
• Flex scheduling opportunities.
• Tuition reimbursement.
• Wellness benefits.
• Training and continuing education opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED