Meter Technician

City of Deer Park•Deer Park, TX

14h

About The Position

The Meter Technician supports the water and sewer system’s utility billing function by accurately and promptly reading meters each month, primarily using Advanced Metering Infrastructure (AMI). The position also performs customer service and billing activities, responds to utility service requests, and carries out semi-skilled work related to utility meters. Additional duties may be assigned as needed to support utility billing operations. The position works under the general supervision of a Crew Leader and the Utility Billing Manager and has no supervisory responsibilities. Comprehensive on-the-job training is provided by the crew leader and experienced Meter Technicians. The role requires working outdoors in varying weather conditions and performing physically active tasks, including walking, bending, stooping, stretching, and lifting.

Requirements

High school diploma or equivalent.
Valid driver’s license and a satisfactory driving record.
Ability to operate a city vehicle and safely drive a car or truck.
Good vision, physical endurance, and manual dexterity.
Ability to work in various and often inclement weather conditions.
Spatial awareness and ability to interpret maps and navigate routes efficiently.
Strong interpersonal skills; ability to interact with the public with courtesy and tact and maintain composure in high-pressure situations.
Attention to detail and precision in producing accurate records and readings.
Ability to work collaboratively as part of a team and independently with minimal oversight.
Ability to safely handle the equipment required for the work.
Ability to meet the physical demands of the job, including nearly continuous walking, frequent standing and reaching, and occasional lifting or moving of up to 50 pounds.
Vision abilities including close vision, distance vision, and the ability to adjust focus.
Ability to sit, climb, balance, kneel, crouch, crawl, talk, and hear.

Nice To Haves

Prior experience reading and servicing Advanced Metering Infrastructure (AMI) meters.
Prior experience in the building trades.

Responsibilities

Verify and record meter readings for residential, commercial, and industrial properties, ensuring accuracy.
Respond to assigned work orders for utility disconnections, reconnections, new service orders, and other service requests.
Recheck meter readings, identify abnormal consumption patterns, and analyze potential causes of fluctuations.
Interact courteously with residents and City employees and maintain a professional demeanor.
Collect delinquent and final bill payments as needed.
Inspect meters and connections for defects, damage, unauthorized connections, or unauthorized use, and report findings to a supervisor.
Assist with installation, maintenance, and repair of residential meters and meter boxes, and maintain areas adjacent to meter locations.
Test meters for accuracy.
Locate meters, identify water leaks, and recognize unusual readings that may indicate underlying issues.
Safely operate a city vehicle and handle necessary equipment.
Comply with City rules and procedures.