Meter Technician

Inframark•Belle Chasse, LA

About The Position

At Inframark, Meter Technicians work assigned routes to accurately read utility meters and repair or replace them as needed. The position works outdoors in all weather conditions and involves reading, installing, inspecting, testing, repairing, and replacing water meters and related equipment. Technicians record and verify meter data for billing, respond to service calls and customer concerns, and maintain vehicles and equipment. The role also requires following safety policies, working cooperatively with employees and the public, and performing other duties as assigned.

Requirements

High school diploma or GED.
One year of previous experience and/or training involving meter reading, general maintenance work, customer service, or vehicle operation, or an equivalent combination of education, training, and experience.
Valid state driver's license and ability to meet minimum driving standards.
Good oral and written communication skills.
Basic computer skills and knowledge.
Ability to walk and stand for extended periods and work outdoors across rough terrain and in inclement weather.
Ability to climb fences and frequently bend over to work in utility access areas.
Ability to perform frequent standing, kneeling, bending, and climbing, and to use hands to operate and manipulate tools and equipment.
Ability to lift over 50 pounds and exert over 100 pounds of force on a regular basis.
Willingness to work non-standard and overtime hours as required.
Normal visual acuity and field of vision, hearing, and depth perception.

Responsibilities

Locate and read residential and commercial utility meters on assigned routes within designated timeframes, using a utility truck as needed.
Replace water meters according to work orders and verify that identifying numbers match across the house, meter, MXU, and work orders.
Enter meter readings into a computer meter-reading device, confirm their accuracy, and download or upload data between a portable device and a computer system for billing.
Respond to service calls, customer inquiries, and complaints.
Program newly installed meters and reprogram existing meters as needed.
Service, repair, install, remove, or replace meters and associated equipment.
Test meters for proper operation and accurate readings, check water pressure, and report problems or faulty equipment to a supervisor.
Connect, disconnect, or reconnect utility service as appropriate.
Obtain water samples for mandatory testing and customer requests.
Assist with customer service functions and promptly inform a supervisor of customer service issues.
Perform general and preventive maintenance to keep vehicles and equipment operable.
Attend safety classes and comply with company safety policies.
Work harmoniously with ESG employees and the public and comply with ESG policies.
Perform related work and other duties as assigned.