Meter Technician (Charlotte

Conservice • Charlotte, NC

25d

About The Position

Conservice is a utility and billing management company serving the multifamily housing industry. Meter Technicians install, maintain, and repair Conservice submeters so utility usage can be accurately tracked and billed by unit or apartment. The role works in multifamily homes, apartment complexes, and retail areas, and involves customer interaction, troubleshooting, recordkeeping, and physical field work.

The schedule is Monday through Friday in eight-hour shifts. Saturdays may be required as needed, depending on workload. The position requires approximately 25% travel. Training is provided and lasts up to six weeks; travel may be required during training. Conservice provides a company vehicle, gas card, laptop, cell phone, and required hand tools. The technician must be able to receive job supplies and equipment at their residence or a company-paid storage unit, have a secure place to park the company vehicle, and have access to high-speed internet.

Requirements

• Current, valid driver's license and clean driving record.
• Able and willing to travel approximately 25% of the time based on business and project needs.
• Able to use a Windows-based laptop, with basic experience in Excel and Gmail.
• Able to independently manage time and workload to meet deadlines.
• Organizational skills and attention to detail.
• Clear and effective written and verbal communication skills.
• Internal drive to investigate the cause of problems and resolve them.
• Able to lift 50 pounds, climb and work from ladders up to 10 feet high, work in cramped conditions such as attic spaces, and meet other physical demands.
• Mechanically inclined and experienced working with a variety of hand tools.
• Able to receive job supplies and equipment from the Conservice warehouse at their residence or a company-paid storage unit.
• Must have a secure area in which to park a company vehicle.
• Must have access to high-speed internet for documentation and other uses.
• Excellent customer service skills.
• Able to pass a background check.

Responsibilities

• Install, program, and configure submeters and related communication systems in multifamily homes, apartment complexes, and retail areas.
• Perform routine maintenance and inspections of submeters to ensure accurate measurement and proper functioning.
• Check that communication systems function properly and perform routine maintenance as needed.
• Troubleshoot and diagnose submeter performance, connectivity, and data-transmission issues.
• Repair or replace faulty or malfunctioning submeters.
• Calibrate and test submeters to ensure accurate and reliable measurement of water consumption.
• Climb ladders and work at heights to access submeters in ceilings or other elevated locations.
• Lift and move equipment and materials weighing 50 pounds or more during installation and maintenance.
• Work with property owners, managers, and retail store staff to address questions, concerns, or complaints related to water submetering.
• Educate property staff, residents, and retail employees about water submeter operation and functionality.
• Monitor and analyze consumption data to detect anomalies, leaks, or abnormal usage patterns.
• Maintain accurate records of installations, repairs, and maintenance, and update communication systems as required.
• Keep up with industry trends, advancements, and best practices in submetering technology.
• Follow safety guidelines and procedures while working with water submeters.

Benefits

• Medical, dental, and vision insurance, eligible on the first of the month following the 60th day of employment.
• Paid time off and holidays.
• 401(k) with company matching.
• Company vehicle, gas card, laptop, cell phone, and required hand tools provided.
• Necessary training provided.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed