Meter Technician

Johnson County Special Utility District•Joshua, TX

About The Position

Under the general supervision of the Meter Services Supervisor, the Meter Technician facilitates continuing water services to the public by providing skilled maintenance of water meters and associated infrastructure. The position sets, maintains, programs, repairs, and replaces new and existing water meters and related equipment. It also tests meters with and for customers, responds to customer questions about meter infrastructure and utility billing, and helps customers understand meter readings and leak evaluations. The role uses specialized equipment and tools, monitors meter-related inventory, investigates and reports unauthorized water use, and works with the Utility Billing Specialist to identify meter-reading discrepancies. The position requires a valid driver's license and an acceptable driving record, use of a personal or JCSUD vehicle for District business, participation in a required on-call rotation, and some after-hours work. A Class C Water License is required within one year of service, and the employee must obtain and maintain a Water Operator Certification.

Requirements

High school graduate or GED equivalent.
Class C Water License required within one year of service.
Obtain and maintain a Water Operator Certification.
Valid driver's license, acceptable driving record, and physical ability to operate a personal or JCSUD vehicle safely for District business.
Accurate data entry and basic arithmetic skills.
Knowledge of safety regulations for working safely with utility maintenance equipment.
Ability to operate tools and equipment, read simple maps and drawings, and accurately read and record meter-face data.
Ability to work safely without presenting a direct threat to self or others.
Ability to perform and record arithmetic calculations accurately and quickly.
Ability to learn job-related material and software primarily through oral instructions, observation, and on-the-job training.
Ability to work cooperatively with employees, other departments, and the public, and to learn and use organizational policies, ordinances, and procedures.
Ability to read and interpret business and technical materials and governmental regulations; write reports, correspondence, and procedure manuals; and present information and respond to questions.
Knowledge of basic accounting and bookkeeping principles and ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions.
Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Ability to participate in a required on-call rotation and perform some after-hours work.
Ability to work outdoors in inclement weather and withstand extreme cold and heat conditions.
Ability to work in confined spaces and tolerate some exposure to mechanical, electrical, fume, odor, and toxic waste hazards.
Ability to frequently stand, walk, sit, use hands to handle or feel, reach, climb or balance, stoop, kneel, crouch, crawl, talk, and hear.
Ability to occasionally lift and/or move up to 25 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Basic plumbing experience preferred.

Responsibilities

Respond to customer inquiries and infrastructure issues through service orders, providing customer service.
Meet with customers by appointment to resolve questions and issues, explain how to read meters, verify remote reads, and assist with leak evaluations.
Set, maintain, repair, replace, and program water meters and associated infrastructure.
Inspect meters and associated infrastructure for proper operation; assess meter transmission unit continuity and repair units, including splicing wires, or replace them as needed.
Inspect meter registers and replace them when necessary; program meter transmission units after repairs or replacements to ensure accurate radio readings.
Maintain, repair, or replace water meter infrastructure, including meter boxes, angle stops, gaskets, washers, lids, and boxes.
Disconnect and lock water meters when required because of non-payment or non-compliance, and reconnect service after payment issues are resolved.
Monitor inventory and stock levels for meters, meter transmission units, lids, boxes, equipment, and tools.
Investigate and report unauthorized water usage.
Operate specialized equipment related to assignments, such as meter-reading devices.
Work with the Utility Billing Specialist to identify meter-reading discrepancies.
Assist others within the department and perform other duties as assigned.