Meter Services Supv

American Electric Power•South Bend, IN

1d•$98,993 - $128,688

About The Position

Responsible for directing, supervising, and coordinating meter electricians, field meter servicers, and distribution operations technicians in the safe installation, removal, operation, and maintenance of meters and metering equipment at distribution, transmission, and station facilities. The role oversees meter acquisition and inventory, distribution control equipment, meter testing, meter reading for large power customers and statistical load research, security sealing procedures, personnel training, and regional meter records. The position coordinates regional field activities and engineering and planning for meters, metering equipment, instrument transformers, and distribution control equipment serving residential, commercial, and industrial customers. It oversees meter testing programs, field readiness checks, installation and maintenance standards, records and reporting, and the safe reading, inspection, investigation, and connection or disconnection of meters and AMI network equipment. The role may also oversee revenue protection coordination and field network technicians responsible for AMI network equipment.

Requirements

Associate's degree in electrical/electronic technology or an equivalent technical degree, with at least six years of experience in measurements, engineering, or related work, including demonstrated supervisory skills; OR a high school diploma/GED with at least eight years of experience in measurements, engineering, or related work, including demonstrated supervisory skills.
Good working knowledge of procedures, practices, standards, codes, and theory related to assigned facilities.
Valid state driver's license with an acceptable driving record.
Good written and verbal communication skills.
Good computer skills.
Some travel, including overnight travel if necessary.

Nice To Haves

Associate's degree in electrical/electronic technology or an equivalent technical degree is preferred.

Responsibilities

Assign, schedule, supervise, and coordinate regional meter activities of field personnel for the safe construction, operation, and maintenance of assigned facilities.
Work with meter electricians, field meter servicers, field network technicians, and/or distribution operations technicians, providing assistance as needed.
Perform field engineering and planning for installation, operation, testing, and maintenance of meters, metering equipment, and instrument transformers throughout the region.
Coordinate meter activities with engineering and line sections, and work with customers, contractors, architects, and company personnel as needed.
Oversee the meter testing program, including tests under AEP and state regulatory standards, newly installed equipment testing, complaint-related testing, and special testing of new equipment.
Coordinate planning for installation, operation, inspection, and maintenance of regional distribution control equipment and ensure installations meet applicable standards and codes.
Field-check jobs to determine readiness when measurement employee involvement is required.
Conduct training on proper metering equipment installation, removal, testing, and maintenance procedures and techniques, including training for customer service and line personnel as needed.
Supervise regional meter inventory acquisition and maintenance, including procurement of appropriate materials, tools, and equipment while keeping inventories to a minimum.
Oversee preparation of records, studies, and reports on meter operations and use available work management systems to improve the effectiveness of meter activities.
Assign, schedule, coordinate, and supervise field personnel performing safe meter and AMI network equipment reading, inspection, investigation, connection, and disconnection activities.
May oversee revenue protection program coordination, including coordinators and detection activities related to unbilled revenue and theft of service.
May assign, schedule, coordinate, and supervise field network technicians performing safe installation, inspection, troubleshooting, maintenance, and health monitoring of the AMI communication network and equipment.
Manage the collection order process to minimize customer account delinquencies.