Meter Reader

City of Edmonds • Public Works, WA

9h • Onsite

About The Position

Under general supervision, the Meter Reader collects accurate and timely readings of the City’s residential and commercial water meters, records and enters consumption data, and helps identify unaccounted water by locating leaks in the water system and meters. The position notifies the supervisor of leaks and customers of leaks past the City connection, and assists the department with other projects as needed.

The work includes operating a handheld portable computer to collect and transfer readings, monitoring readings for abnormal consumption, and maintaining access to and inspecting meters. The Meter Reader responds to customer complaints and water problems, maintains records and reports, and may assist with related water-system work, including flushing, flagging, main shutdowns, and hydrant installations.

This position works outdoors and involves driving to meter locations, walking over uneven surfaces, working alone or in remote locations, and operating equipment and hand and power tools. New hires generally start between $5,403.00 and $5,956.50 per month; placement within the full monthly wage scale of $5,403.00 to $6,565.50 is based on qualifications and professional experience.

Requirements

• High school diploma or GED, plus a combination of training and/or experience, including customer service and/or clerical office experience, that provides the background and knowledge needed for the duties; or an equivalent combination of education, training, and experience.
• Valid driver’s license at time of hire and a driving record acceptable under the City’s insurance requirements.
• Out-of-state candidates must obtain a Washington State driver’s license within 30 days after moving to Washington.
• Obtain CPR, First Aid, AED, and Bloodborne Pathogen cards within two years of hire.
• Obtain Flagger Certification within three years of hire.
• Complete a pre-employment drug screening; the position is identified by the City as non-DOT safety sensitive.
• Complete a criminal background check following a verbal offer of employment.

Responsibilities

• Read, record, and enter water consumption data from residential and commercial meters.
• Operate a handheld portable computer to collect, upload, and download meter readings; monitor readings for abnormal or fluctuating consumption patterns.
• Note irregularities for the billing department and locate leaks or other sources of unaccounted water; notify the supervisor and customers as appropriate.
• Travel to meter locations by walking and driving; remove meter covers and clear obstructions, including grass, leaves, debris, and dirt.
• Maintain access to meters and inspect them for damage and unauthorized connections.
• Replace meters and meter boxes; report new sprinkler systems and repair broken, damaged, or leaking meters.
• Maintain records and reports, including upload and download sheets.
• Reroute meters as needed and submit information to data processing to support accurate reading times.
• Investigate and respond to customer complaints regarding meters or water problems, referring issues to the supervisor or appropriate personnel as needed.
• Lock off meters for non-payment or service termination.
• Test meters and collect readings within predetermined time limits.
• Assist the department with related duties and projects, including flushing, flagging, main shutdowns, and hydrant installations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED