Meter Reader

City of Oxnard • Oxnard, CA

1d • Onsite

About The Position

The City of Oxnard’s Public Works Department is hiring Meter Readers for the Water Division. The position performs semi-skilled work obtaining and recording meter readings, maintaining meter boxes and Automated Metering Infrastructure (AMI), and providing routine customer service. Meter Readers gather accurate data, report unusual or inconsistent readings and conditions, assist with service-related issues, and interact with the public courteously and tactfully. The position receives close supervision and specific direction regarding assignments and deadlines, while working independently in the field using a City vehicle.

The normal work week is Monday through Thursday, 8:00 a.m. to 6:00 p.m., and alternating Fridays, 8:00 a.m. to 5:00 p.m. Depending on the assignment, employees may be scheduled outside these standard hours and may need to work additional hours in response to workload peaks or changing department needs. There are currently two full-time vacancies in the Public Works Department, Water Division. The position has a 12-month probationary period and is represented by the International Union of Operating Engineers (IUOE).

Requirements

• High school diploma or GED.
• One year of related customer service experience.
• Valid California Class C Driver’s License with a satisfactory driving record.
• Ability to communicate effectively in English, orally and in writing.
• Proficiency and comfort with computer use for work functions involving office automation and web-based tools.
• Regular and reliable attendance, effective communication skills, and ability to develop effective working relationships.
• Pass a thorough reference check and background investigation.
• Provide proof of citizenship or documentation of legal authorization to work in the United States on the first day of employment.

Nice To Haves

• Bilingual in Spanish.

Responsibilities

• Take and record meter readings on assigned routes; review readings for consistency and report unusual incidents or inconsistencies.
• Maintain meter boxes and report defects in water meters.
• Check unusual or irregular usage spikes and reread meters to help prevent billing errors.
• Deliver notices regarding delinquent accounts and returned checks; close and lock meters on delinquent accounts.
• Report violations of water-consumption rules and regulations, and report conditions requiring a utility-service rate change.
• Identify addresses for new service, provide notice about the service application process, and turn water service on for new customers.
• Obtain weekly route information from the system.
• Perform data entry and assist with updating and maintaining meter account information and related files.
• Receive and respond to public inquiries and concerns, provide general information about procedures and processes, and refer complex matters to appropriate resources.
• Perform maintenance-related tasks associated with the Automated Metering Infrastructure (AMI), including checking meters and connections for damage, leaks, or signs of tampering.
• Turn utility services on or off for occupancy changes, maintenance, or non-payment.
• Work independently in the field using a City vehicle.
• Perform other duties of a similar nature and level as assigned.

Benefits

• Eligible for overtime pay under the federal Fair Labor Standards Act.
• Paid bi-weekly through the City’s direct deposit plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED