Meter Reader

Inframark • Katy, TX

4d

About The Position

The Meter Reader reads residential and commercial water meters and records readings for billing. The role also performs meter rereads, delivers red tags or door-tag notifications, and may connect or disconnect water service as part of the contract. The Meter Reader reports meter and facility issues, maintains assigned vehicles and equipment, and follows safety policies and procedures. The position requires meeting a minimum reading rate of 100 connections per hour and working in all weather conditions. Other duties may be assigned as required.

Requirements

• High school diploma or GED.
• Basic proficiency with Microsoft Office applications and the internet.
• Ability to use basic office equipment and phone systems.
• Ability to work with numbers, including calculations.
• Basic map-reading ability and GPS skills.
• Ability to read meters.
• Working knowledge of billing and payment processing.
• Communicates clearly and professionally and contributes to a positive internal and external customer experience.
• Willingness to help others and work as a team player; maintains composure in challenging situations.
• Attention to detail; ability to identify and solve problems, escalate issues appropriately, and check work for quality.
• Good situational awareness.
• Works well with supervision, completes projects, follows company policies and SOPs, manages multiple tasks, and uses time effectively.
• Demonstrates a positive attitude, acts in accordance with company vision, mission, and values, takes accountability for performance, and is willing to take on additional assignments.
• Able to frequently lift 20–40 pounds and load, unload, and move large equipment or tools, including shovels and hand pumps.
• Able to access confined spaces and continuously walk, climb stairs, and walk through ditches and wooded areas.
• Able to work in all weather conditions.

Responsibilities

• Accurately read and record commercial and residential water meters for billing purposes.
• Check and report inoperable meters, damaged or missing meter boxes, and missing lids.
• Report leaks, sinkholes, or damage to district facilities.
• Perform meter rereads and other contract-related activities, such as water-service connections or disconnections and door-tag notifications.
• Keep assigned vehicles, tools, and equipment clean.
• Follow safety policies and procedures, wear personal protective equipment, and report safety concerns.
• Meet the minimum meter-reading rate of 100 connections per hour.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED