The Meter Reader performs field and office work involving reading water meters, recording and reporting readings, and evaluating water consumption. The role includes following an assigned route, checking meter functionality, completing service orders for water turn-ons, turn-offs, and disconnects, and reporting abnormal or suspicious conditions or usage patterns. Training is provided. The position may provide a path to advancement to Meter Reader II and Meter Reader III when the applicable education, experience, and performance requirements are met. The work includes conducting special readings and investigating meter locations to verify details such as meter location and serial numbers. The Meter Reader assesses whether meter registers are functioning correctly and retrieves usage profiles from meter endpoints in response to usage inquiries, billing disputes, or customer questions. The position also requires clearing brush, dirt, or vines from meter boxes; reporting defects, leaks, hazards, and incorrect field data to dispatch; and performing related work as required. The role involves frequent walking, bending, stooping, and squatting, often outdoors in all types of weather. Employees may need to lift, move, push, or pull objects weighing up to 30 pounds. Work may be required before, during, or after an emergency, including temporary duties outside the normal scope, location, or schedule of the position.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED