Meter Reader

Pasco County•Dade City & Land O' Lakes & New Port Richey, FL

About The Position

The Meter Reader performs field and office work involving reading water meters, recording and reporting readings, and evaluating water consumption. The role includes following an assigned route, checking meter functionality, completing service orders for water turn-ons, turn-offs, and disconnects, and reporting abnormal or suspicious conditions or usage patterns. Training is provided. The position may provide a path to advancement to Meter Reader II and Meter Reader III when the applicable education, experience, and performance requirements are met. The work includes conducting special readings and investigating meter locations to verify details such as meter location and serial numbers. The Meter Reader assesses whether meter registers are functioning correctly and retrieves usage profiles from meter endpoints in response to usage inquiries, billing disputes, or customer questions. The position also requires clearing brush, dirt, or vines from meter boxes; reporting defects, leaks, hazards, and incorrect field data to dispatch; and performing related work as required. The role involves frequent walking, bending, stooping, and squatting, often outdoors in all types of weather. Employees may need to lift, move, push, or pull objects weighing up to 30 pounds. Work may be required before, during, or after an emergency, including temporary duties outside the normal scope, location, or schedule of the position.

Requirements

  • High school graduation or an acceptable equivalency diploma.
  • Two years of experience working in the field entering data into handheld and laptop computers; experience may include public contact.
  • Valid Florida driver's license.
  • Ability to lift and/or move up to 30 pounds and to push or pull heavy objects; handling devices or assistance from another team member may be used for excessively heavy objects.
  • Ability to bend, stoop, squat, and walk 8–15 miles per day in all types of weather.
  • Ability to learn County geography and navigate street locations.
  • Effective verbal, written, and visual communication skills.
  • Ability to perform simple arithmetic calculations rapidly and accurately.
  • Ability to establish and maintain effective working relationships with the general public.
  • Ability to accurately use a handheld processor and a tough book computer to record meter information.
  • Ability to perform service orders in the field and troubleshoot basic tough book computer issues.
  • Knowledge of Microsoft Outlook and Teams.
  • Knowledge of hand tools, including shovels, turnkeys, pliers, and screwdrivers.
  • Working knowledge of personal security and situational awareness for workers who work alone in public.

Responsibilities

  • Read water meters on an assigned route and accurately record readings.
  • Conduct special meter readings as required.
  • Check meter functionality and report defects or signs of tampering to a supervisor.
  • Complete service orders for turning water services on and off, including disconnects.
  • Clear brush, dirt, or vines away from meter boxes using appropriate tools.
  • Report defects, leaks, hazards, or incorrect field data to dispatch.
  • Investigate meter locations to verify details such as location and serial numbers.
  • Assess whether meter registers are functioning correctly.
  • Retrieve usage profiles from meter endpoints for usage inquiries, billing disputes, or customer questions.
  • Perform related work as required.
  • Work before, during, or after emergencies and, when needed, perform temporarily assigned duties outside the normal scope, location, or schedule of the position.
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