Meter Reader

Hillsborough County Board of County Commissioners•Tampa, FL

About The Position

The Meter Reader performs field and clerical duties to read water meters and record water consumption data. The role involves following an assigned walking route, recording readings with a portable microprocessor unit, updating the automated utility billing system, and helping maintain accurate account and meter information. The employee may also perform meter inspections and minor repairs, respond to citizens' questions, assist with route planning and training, and support other utility operations and maintenance as needed. The position involves extensive outdoor work in subtropical climates and adverse weather conditions, walking extended distances, repeatedly entering and exiting a vehicle, and performing tasks at ground level. Employees may be required to respond to emergency or disaster assignments before, during, or after an event.

Requirements

  • Completion of the ninth grade and six months of experience as a meter reader, or an equivalent combination of education, training, and experience that provides the specified job competencies.
  • Possession of a valid Florida Driver’s License.
  • Knowledge of meter reading practices and procedures.
  • Knowledge of water meter installation practices.
  • Knowledge of microprocessor meter reading and recording procedures.
  • Knowledge of department services and policies.
  • Skill in using hand tools.
  • Ability to design maps and perform minor meter repairs.
  • Ability to follow oral and written instructions and interpret maps and directions.
  • Ability to perform basic mathematical calculations and accurately enter alphabetic and numeric data.
  • Ability to work outdoors in a subtropical climate and adverse weather conditions.
  • Ability to walk extended distances, lift and carry up to 25 pounds, bend, stoop, kneel, or crouch to ground level, and repeatedly enter and exit a vehicle.
  • Ability to safely drive a motor vehicle.
  • A clean driving record.

Nice To Haves

  • At least one year of relevant experience reading water meters or performing data entry requiring a high level of accuracy with alphabetic and numeric data.
  • Proficiency using computerized handheld devices, microprocessors, or smart technology to collect and record meter readings.
  • Experience with a customer information system configured for utility account billing.

Responsibilities

  • Read water meters on an assigned walking route and record readings using a portable microprocessor unit.
  • Update the automated utility billing system database with meter locations, maintenance codes, and special account notes.
  • Reread meters when improper readings have been submitted for billing.
  • Initiate service orders for meter, meter box, and lid repair or replacement.
  • Locate and examine meters and connections for leaks and incorrect registration of consumption.
  • Make minor repairs to, or replace, damaged or defective meters or boxes.
  • Respond to citizens' questions while in the field.
  • Prepare schedules of daily meter assignments, weekly inventories, and monthly vehicle inspections.
  • Design maps for meter reading and assist in re-sequencing existing routes and routes for new planned communities or subdivisions.
  • Assist in training new meter readers.
  • Perform office clerical duties, including checking route books, assisting in billing, and preparing form letters.
  • Assist in other areas of utility operations and maintenance as needed.
  • Perform related work as required.
  • Respond to emergency or disaster duties as assigned by the department, the County Office of Emergency Management, or County Administration.
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