Meter Reader - Water/Wastewater Treatment

Veolia • Hardinsburg, KY

20h

About The Position

The Meter Reader collects meter information and maintains positive working relationships with customers. The role manages field meter data collection for multiple customers on daily and monthly schedules, supports resolution of customer utility-billing issues, and helps gather and consolidate information from varied sources. The position also supports account creation, access authorization procedures, identification of abnormal metering situations, and administrative needs across the business. Other related maintenance work may be required, including GIS work on water and wastewater infrastructure, riding a garbage truck when needed, and participating in an on-call rotation with maintenance staff. The position reports directly to a Supervisor.

Requirements

• High school diploma or GED.
• Good PC and Microsoft Office skills.
• Attention to detail and ability to review materials for accuracy.
• Strong oral and written communication skills.
• Strong telephone etiquette.
• Ability and flexibility to learn and apply new skills.
• Ability to navigate a variety of computer applications.
• Ability to prioritize work.
• High level of professionalism and integrity.

Nice To Haves

• Some energy, utility, or related experience is preferred.

Responsibilities

• Provide professional service to account relationships and build customer relationships as a member of the management team.
• Gather and consolidate data from varied sources.
• Manage field meter data collection for multiple customers on a daily and monthly basis.
• Support field inquiries and help resolve customer utility-billing issues.
• Coordinate and assist with field information for new customer account creation.
• Research and identify field procedures for authorizing access to customer meter locations and utility information.
• Identify abnormal metering situations and advise the Energy Management team.
• Support administrative needs, including accounting, reporting, the sales process, data entry, back-up phone support, and general administration.
• Perform other related maintenance work when necessary.
• Perform GIS work on new and existing water and wastewater infrastructure.
• Assist with riding the garbage truck when needed.
• Participate in an on-call rotation with maintenance staff.

Benefits

• Paid time off policies
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Savings accounts
• Tuition reimbursement
• Paid volunteering
• Employer-sponsored 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED