Metabolic Medical Assistant Program Coordinator

LGTC Group•San Jose, CA

1d•$24 - $27

About The Position

The Metabolic Medical Assistant Program Coordinator supports clinical operations, patient coordination, and administration for a metabolic health program. The role helps prepare clinic spaces, room patients, collect vital signs and intake measurements, support clinicians during examinations and procedures, and keep daily clinic flow organized. The position supports approximately 90 patient visits per week. Responsibilities also include managing GLP-1 medication and clinical supply inventory; assisting with medication preparation and labeling under appropriate clinical supervision and within scope of practice; maintaining refrigeration and temperature logs; and following medication handling, storage, and disposal procedures. The coordinator assists with laboratory workflows, specimen handling and transport, requisitions, and communication with laboratories and external providers. The role serves as a patient contact for scheduling, onboarding, appointments, follow-ups, referrals, and general communication. It supports metabolic and psychiatric assessment workflows, patient navigation, progress tracking, and accurate electronic medical records. Additional duties include program documentation, billing and payment coordination, supply and equipment checks, facility issue reporting, patient education materials, digital resources, and communication among clinicians and external partners.

Requirements

Bachelor's degree or equivalent combination of education and relevant experience.
1–3 years of experience in healthcare, behavioral health, medical assisting, nutrition, or wellness.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Proficiency with electronic medical records (EMR), scheduling platforms, and Microsoft 365.
Ability to manage multiple responsibilities in a fast-paced clinical environment.
Strong patient service skills and a professional, compassionate approach.
Ability to work independently and collaboratively within a small clinical team.
Adaptability, problem-solving, professionalism, and discretion when handling confidential patient information.

Nice To Haves

Experience in metabolic health, psychiatry, or lifestyle medicine.
Familiarity with continuous glucose monitors (CGM), wearable devices, and metabolic health tracking.
Experience with private-practice billing or cash-pay healthcare models.
Familiarity with laboratory coordination and clinical inventory management.
Experience with digital outreach, patient education, or community engagement.

Responsibilities

Prepare examination rooms and keep clinical spaces clean, organized, and ready for patient visits.
Room patients, obtain vital signs and intake measurements, and escort patients as needed.
Track patient attendance and support daily clinic flow.
Assist physicians and nurse practitioners with examination preparation and in-clinic procedures.
Provide basic patient education and communicate urgent patient concerns to the appropriate clinical provider.
Prepare supplies, equipment, and clinical spaces to support approximately 90 weekly patient visits.
Manage and monitor GLP-1 medication inventory and supplies.
Assist with medication preparation and labeling under appropriate clinical supervision and within applicable scope of practice.
Maintain medication refrigeration and temperature logs and follow medication storage, handling, and disposal procedures.
Monitor inventory and coordinate timely replenishment of medications and clinical supplies; keep related records accurate and current.
Assist with in-clinic laboratory kits and specimen collection workflows.
Handle and prepare specimens for processing according to established protocols and applicable scope of practice.
Coordinate laboratory courier pickups and prepare specimens for transport.
Verify laboratory requisitions and related documentation and coordinate laboratory services with external providers.
Serve as a primary patient contact for scheduling, onboarding, appointments, and general communication.
Coordinate appointments, follow-ups, referrals, and communication with external providers.
Support metabolic and psychiatric assessment workflows and patient navigation through the program.
Collect and document necessary patient information, track progress metrics, and maintain organized electronic medical records.
Help patients understand program processes and available resources.
Support daily administrative operations and maintain organized program documentation.
Assist with billing coordination, financial administration, and payment-related documentation.
Maintain office and clinical supply inventory and perform routine equipment checks.
Report facility maintenance concerns and help keep the practice environment organized.
Develop and maintain patient education materials, digital resources, and program documentation.
Support communication and coordination among clinicians, laboratories, and external partners.