Merchant Services Account Executive - Business Banking

PNC•Cleveland, OH

1d•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience in an inclusive workplace. This sales position is based in the Cleveland market and requires regular travel throughout the territory. The Account Executive prospects and partners with Business Banking Relationship Managers and Treasury Management Officers to identify payment-solutions opportunities for businesses with more than $2 million in annual revenue. Experience in Merchant Services or payment-processing sales is preferred. PNC is an in-office company; candidates are encouraged to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The role markets credit card systems and support services to business customers and attracts and retains client relationships to meet sales objectives. It develops client relationships, identifies requirements, recommends appropriate services, responds to customer inquiries about internal products, services, and credit card processing activities, and manages, collects, and reports sales statistics. It also interfaces with sales channels to facilitate prompt referral of leads outside the target market. Employees are expected to focus on customer needs and satisfaction and to assess and manage risks in accordance with PNC's Enterprise Risk Management Framework. The position is incentive eligible, with incentive payments based on company, business, and/or individual performance. The stated base salary is $70,000. Benefits available to eligible full-time employees include medical and prescription coverage, dental and vision options, life and disability insurance, a 401(k) with company match, pension and stock purchase plans, dependent-care reimbursement, backup child and elder care, adoption, surrogacy and doula reimbursement, educational assistance, and a wellness program. Paid time off may include maternity and/or parental leave, up to 11 paid holidays, 9 occasional absence days, and 15 to 25 vacation days depending on career level and years of service.

Requirements

Associate degree listed under Education; comparable combinations of education, job-specific certifications, and experience (including military service) may be considered in lieu of a degree.
Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Regular travel throughout the Cleveland territory is required.

Nice To Haves

Experience in Merchant Services or payment-processing sales.
Skills in business-to-business sales, client relationship building, competitive strategies, customer inquiries, merchant services, negotiation, operations management, prospecting, sales, and sales operations.
Competencies in business acumen, client relationship management, customer experience management, decision making and critical thinking, effective communications, prospecting, selling, and technology.

Responsibilities

Market credit card systems and support services to business customers.
Attract and retain client relationships to meet sales objectives.
Develop and maintain client relationships; identify client requirements and recommend appropriate services.
Respond to customer inquiries about internal products, services, and credit card processing activities for the industry.
Manage, collect, and report sales statistics.
Interface with sales channels to facilitate prompt referral of leads beyond the target market.
Prospect and partner with Business Banking Relationship Managers and Treasury Management Officers to identify payment-solutions opportunities for businesses with more than $2 million in annual revenue.
Assess and manage business risks in support of PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent-care reimbursement account.
Backup child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year, depending on career level and years of service, depending on eligibility.
Incentive compensation based on company, business, and/or individual performance.