Aerie - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Glendale, AZ
•Onsite

About The Position

As the full-time Merchandising Team Leader, you are the Store Team Leader’s go-to for developing and implementing the store’s merchandising strategy. You train and coach the team to deliver AEO brand visual standards, execute floorsets, meet merchandising and marketing standards, and keep the store guest-ready through effective replenishment. You also represent company values and bring your authentic self to work. This leadership role supports sales and the store’s financial performance by maximizing Fitting Room and Salesfloor productivity, building guest loyalty, analyzing reports and daily trends, and helping develop business plans to achieve key KPIs. You lead merchandising execution and operational procedures, maintain visual and safety standards, and uphold Asset Protection requirements and company policies. You recruit, hire, train, and develop associates; provide ongoing feedback and coaching; and prioritize team touchbases, development plans, performance reviews, and engagement. The role requires flexible availability to work when guests shop. Aerie is a lifestyle brand offering intimates, apparel, activewear, and swimwear, and describes its #AerieREAL movement as promoting body positivity and empowering women. Its Real Good promise includes products made with recycled polyester, recycled nylon, or sustainably sourced cotton.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask and attention to detail, with strong prioritization and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.
  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Support the Store Team Leader in developing short- and long-term business plans to drive key KPIs.
  • Coach the team to deliver an outstanding guest experience and uphold AEO brand standards.
  • Lead day-to-day merchandising, sell-through adjustments, replenishment, and floorset execution.
  • Identify merchandising opportunities and develop plans to address them.
  • Motivate and inspire the team through AEO’s core values, and hold associates accountable to customer service standards.
  • Recruit and hire talent so the store is staffed to meet business needs.
  • Train and develop associates to provide outstanding service.
  • Provide ongoing performance feedback and real-time coaching; prioritize team touchbases, development plans, and performance reviews.
  • Drive associate engagement by recognizing and celebrating strong performance.
  • Execute and improve daily operational procedures and maintain visual standards throughout store zones.
  • Ensure the Fitting Rooms are guest-ready and meet AEO brand standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to AEO policies and procedures.

Benefits

  • 40% year-round discount on AE and Aerie products, plus additional seasonal discounts with new Floorsets.
  • Store contests offering chances to win free merchandise and other prizes.
  • Opportunities for development, learning new skills, and career advancement.
  • Subject to eligibility requirements: health care benefits including medical, vision, and dental; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
  • Holiday pay, with availability varying by job level and type, job location, employment classification, and years of service.
  • AEO may provide discretionary bonuses and other incentives.
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