Merchandising Supervisor - Floral - Oregon

Falcon Farms•Tigard, OR

About The Position

Falcon Farms is hiring a Merchandising Supervisor to oversee 5–9 merchandisers across a territory of approximately 20–30 retail locations. The supervisor trains, develops, and evaluates merchandisers to ensure Falcon Farms’ “Picture of Success” standards are maintained at each serviced location. This hands-on role emphasizes selling flowers, customer service, adapting to changing business priorities, and reallocating resources as needed. The supervisor spends approximately 80% of their time in the field monitoring performance and engaging with customers’ teams. The role oversees route operations and sales activity, including ordering and distribution, merchandising, promotions, holiday planning, and meeting customer expectations. It also involves auditing displays, maintaining relationships with floral buyers and store management, covering routes when needed, coordinating staffing and compliance with HR, and providing ongoing training and feedback. The stated potential career path is District Manager.

Requirements

Valid driver license.
High school diploma, GED, or equivalent work experience.
Able to regularly lift up to 20 lbs. throughout each shift.
Able to stand throughout each shift.
Able to consistently work the assigned schedule.
Able to drive to stores, check products, and audit merchandisers’ work.
Ability to read and follow merchandising schematics.
Good communication skills.
Self-disciplined, goal-oriented, and detail-oriented.
Strong people skills.
Strong self-management skills and ability to complete daily procedures and responsibilities without direct supervision.
Flexible schedule and ability to work variable schedules, especially during floral holidays.

Nice To Haves

Bilingual ability is desirable but not required.

Responsibilities

Supervise and monitor an assigned geographic region across Falcon Farms customer points of sale.
Evaluate merchandiser performance, assign resources, cover absences, audit store displays, and maintain relationships with floral buyers.
Prioritize daily routines according to business needs and short-term requirements.
Provide business-related data to merchandisers to support their work.
Analyze regional and store-specific data and propose actions to improve profitability.
Oversee route operational and sales activity, including ordering and distribution, merchandising, promotions, holiday planning, and meeting customer expectations.
Ensure the merchandising team is properly maintained and professionally presented.
Train and provide ongoing feedback to merchandisers.
Coordinate with Falcon Farms’ HR team to ensure staffing needs and compliance are met.
Engage with customer store management teams to strengthen Falcon Farms’ representation.
Cover merchandising routes as needed.
Lead holiday merchandise teams during peak holiday seasons, including setup and teardown.