Merchandising Associates All Shifts - Jordan Creek

TJX•West Des Moines, IA

2d•Onsite

About The Position

The Merchandising Associate helps deliver a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean, organized store. The role follows operational, merchandise, and loss-prevention standards and may involve cross-training in multiple store areas to support business needs. Associates support a positive store culture through honesty, integrity, and respect, and provide and accept recognition and constructive feedback. The position includes accurately processing purchases and returns, promoting credit and loyalty programs, preparing merchandise for the sales floor, and maintaining merchandising, recovery, cleanliness, and organizational standards. Associates also participate in shrink-reduction and safety programs, follow labor laws and company policies, and perform other duties as assigned. The role is located at TJ Maxx Store 1065 in West Des Moines, Iowa. The listed starting pay range is $13.25 to $13.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Deliver a highly satisfied customer experience by engaging and interacting with customers and embodying customer experience principles.
Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain and uphold the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain sales-floor organization, cleanliness, and recovery standards, and participate in maintaining the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.
May be cross-trained to work in multiple store areas to support business needs.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates who meet service or hours requirements
Medical insurance for associates who meet service or hours requirements
Dental insurance for associates who meet service or hours requirements
Vision insurance for associates who meet service or hours requirements
Health savings account (HSA) for associates who meet service or hours requirements
Health care flexible spending account (FSA) for associates who meet service or hours requirements
Life insurance for associates who meet service or hours requirements
Short- and long-term disability for associates who meet service or hours requirements
Paid parental leave for associates who meet service or hours requirements
Paid holidays, vacation, and sick leave for associates who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance