Merchandising ASM

Lowe's Companies, Inc.•Maple Shade, NJ

21d•$62,000 - $104,000•Onsite

About The Position

The Merchandising Assistant Store Manager leads associates to deliver exceptional customer service in a clean, safe, and well-stocked store. The role is accountable for achieving sales and margin goals, driving operational efficiency, and maximizing customer satisfaction with the in-store experience. At times, the manager is expected to provide full leadership over the store. The position works with store leadership peers, the District Manager, and Area support staff to assess customer needs and determine how to meet service, sales, and operational objectives. The manager may rotate through Specialty and Operations assignments for cross-training and development. Regular travel is not required, though occasional travel to meetings, trainings, or neighboring stores may be needed.

Requirements

At least 2 years of experience leading associates in a retail environment.
At least 3 years of experience working in a fast-paced, cross-functional work environment.
At least 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
Experience using Microsoft Office Suite.
Ability to obtain sales-related licensure or registration as required by law.
Availability for morning, afternoon, and evening shifts any day of the week.
Physical ability to perform tasks involving prolonged standing, sitting, and other activities required for the job.
Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance.
If a state or local municipality requires a salesperson license, must be licensed or pass the required licensing exam within 60 days of starting employment.

Nice To Haves

Bachelor's degree in a related field.
At least 5 years of experience leading service associates in retail or consumer services.
At least 3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
Experience in the home improvement retail sector.
Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
Experience working with store computer systems, including Project Tool, Genesis, M2O, or Thin Client.

Responsibilities

Anticipate customer flow and work demand, and adjust efforts and schedules to ensure adequate coverage.
Plan for sales spikes and ensure the store has sufficient in-stock inventory to support demand.
Conduct safety walks, monitor use of store power equipment, and coach associates on safe work practices.
Lead associates in delivering exceptional service and maintaining a clean, safe, well-stocked store.
Achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction.
Collaborate with store leadership peers, the District Manager, and Area support staff to meet service, sales, and operational objectives.
Provide full store leadership when needed.
Rotate through Specialty and Operations assignments when asked for cross-training and development.
Travel occasionally to meetings, trainings, or neighboring stores as needed.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe's Associate Discount and broad discount platform.
Other discretionary benefits based on eligibility, including annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.