Merchandising ASM

Lowe's Home Centers • Mishawaka, IN

12d

About The Position

The Merchandising Assistant Store Manager leads a team of associates to provide exceptional customer service and maintain a clean, safe, well-stocked store. The role is accountable for achieving sales and margin goals, improving operational efficiency, and maximizing customer satisfaction with the in-store experience. The manager may provide full leadership over the store and collaborates with the store leadership team, District Manager, and Area support staff to assess customer needs and achieve service, sales, and operational objectives. The position may rotate through Specialty and Operations assignments for cross-training and development. Regular travel is not required, though occasional travel to meetings, trainings, or neighboring stores may be needed.

Requirements

• At least 2 years of experience leading associates in a retail environment.
• At least 3 years of experience working in a fast-paced, cross-functional work environment.
• At least 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas of responsibility.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Availability for morning, afternoon, and evening shifts any day of the week.
• Physical ability to perform duties that may require prolonged standing, sitting, and other activities.
• Ability to lift 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
• If required by state or local law, hold a salesperson license or pass the required licensing exam within 60 days of starting employment.

Nice To Haves

• Bachelor's degree in a related field.
• At least 5 years of experience leading service associates in retail or consumer services.
• At least 3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas of responsibility.
• Experience working in the home improvement retail sector.
• Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
• Experience with store computer systems such as Project Tool, Genesis, M2O, and Thin Client.

Responsibilities

• Anticipate customer flow and work demand, adjusting efforts and schedules to provide coverage where and when needed.
• Plan for sales spikes and ensure the store has sufficient in-stock products to meet demand.
• Conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.
• Lead associates in providing exceptional service and maintaining a clean, safe, and well-stocked store.
• Achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction.
• Provide full leadership over the store when needed.
• Collaborate with store leadership peers, the District Manager, and Area support staff to achieve service, sales, and operational objectives.
• Rotate through Specialty and Operations assignments when requested for cross-training and development.
• Travel occasionally to meetings, trainings, or neighboring stores as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed