Merchandising ASM

Lowe's Companies, Inc. • Central, SC

19d • Onsite

About The Position

The Merchandising Assistant Store Manager leads associates to provide exceptional customer service and maintain a clean, safe, and well-stocked store. The role is accountable for achieving sales and margin goals, improving operational efficiency, and maximizing customer satisfaction with the in-store experience. The manager anticipates customer flow and work demand, adjusts schedules and coverage, plans for sales spikes, and maintains adequate inventory to meet demand. The role also includes safety walks, monitoring the use of store power equipment, and coaching associates on safe work practices. At times, the manager may provide full leadership over the store.

The manager works with store leadership peers, the District Manager, and Area support staff to assess customer needs and determine how to meet service, sales, and operational objectives. The role may rotate through Specialty and Operations assignments for cross-training and development. Regular travel is not required, although occasional travel may be needed for meetings, training, or support at neighboring stores.

Requirements

• At least 2 years of experience leading associates in a retail environment.
• At least 3 years of experience working in a fast-paced, cross-functional work environment.
• At least 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Availability mornings, afternoons, and evenings any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance.

Nice To Haves

• Bachelor's degree in a related field.
• At least 5 years of experience leading service associates in a retail or consumer service industry.
• At least 3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
• Experience in the home improvement retail sector.
• Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
• Experience with store computer systems, including Project Tool, Genesis, M2O, or Thin Client.

Responsibilities

• Lead associates in delivering exceptional customer service and maintaining a clean, safe, and well-stocked store.
• Anticipate customer flow and work demand, adjusting efforts and schedules to ensure appropriate coverage.
• Plan for sales spikes and ensure the store has sufficient inventory to support demand.
• Conduct safety walks, monitor use of store power equipment, and coach associates on safe work practices.
• Achieve sales and margin goals while driving operational efficiencies and maximizing customer satisfaction.
• At times, provide full leadership over the store.
• Collaborate with store leadership peers, the District Manager, and Area support staff to assess customer needs and achieve service, sales, and operational objectives.
• Potentially rotate through Specialty and Operations assignments for cross-training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed