Merchandising ASM

Lowe's Home Centers • Spring, TX

3d • Onsite

About The Position

The Merchandising Assistant Store Manager leads associates to deliver exceptional customer service and maintain a clean, safe, and well-stocked store. The role is accountable for sales and margin goals, operational efficiency, and customer satisfaction with the in-store experience. At times, the manager provides full leadership over the store and collaborates with the store leadership team, District Manager, and Area support staff to determine customer needs and achieve service, sales, and operational objectives. The role may rotate through Specialty and Operations assignments for cross-training and development.

Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores. The salaried schedule is generally 48 hours per week, with additional hours potentially required based on business needs. Morning, afternoon, and evening availability is required any day of the week. The role requires physical ability to perform job duties, including prolonged standing or sitting, and lifting at least 25 pounds without assistance; heavier lifting may be required with or without assistance.

Requirements

• At least 2 years of experience leading associates in a retail environment.
• At least 3 years of experience working in a fast-paced, cross-functional work environment.
• At least 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas of responsibility.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Ability to meet the physical demands of the role, including prolonged standing, sitting, and other activities necessary to perform job duties.
• Ability to lift 25 pounds without assistance; may be required to lift more than 25 pounds with or without assistance.
• Availability for morning, afternoon, and evening shifts any day of the week.
• If required by state or local law, hold a salesperson license or pass the required licensing exam within 60 days of starting employment.

Nice To Haves

• Bachelor's degree in a related field.
• At least 5 years of experience leading service associates in a retail or consumer service industry.
• At least 3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas of responsibility.
• Experience working in the home improvement retail sector.
• Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
• Experience working with store computer systems, including Project Tool, Genesis, M2O, and Thin Client.

Responsibilities

• Anticipate customer flow and work demand, adjusting efforts and schedules to provide coverage where and when needed.
• Plan for sales spikes and ensure the store has adequate in-stock inventory to meet demand.
• Conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.
• Lead associates in providing exceptional customer service and maintaining a clean, safe, well-stocked store.
• Achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction.
• Provide full leadership over the store when needed.
• Collaborate with store leadership peers, the District Manager, and Area support staff to assess customer needs and develop methods for meeting service, sales, and operational objectives.
• Rotate through Specialty and Operations assignments when asked for cross-training and development.
• Travel occasionally for meetings, training, or to support neighboring stores, if needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed