Merchandising ASM

Lowe's Companies, Inc. • Columbia, MO

12d

About The Position

The Merchandising Assistant Store Manager leads associates in delivering exceptional customer service and maintaining a clean, safe, and well-stocked store. The role is accountable for achieving sales and margin goals, driving operational efficiencies, and maximizing customer satisfaction with the in-store experience. At times, the position provides full leadership over the store.

The role anticipates customer flow and workload, adjusts efforts and schedules to ensure appropriate coverage, plans for sales increases, and ensures inventory can support demand. It also involves conducting safety walks, monitoring the use of store power equipment, and coaching associates on safe work practices.

The Merchandising Assistant Store Manager collaborates with store leadership peers, the District Manager, and Area support staff to assess customer needs and determine how to meet service, sales, and operational objectives. The position may rotate through Specialty and Operations assignments for cross-training and development. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores.

Requirements

• At least 2 years of experience leading associates in a retail environment.
• At least 3 years of experience working in a fast-paced, cross-functional work environment.
• At least 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Availability for morning, afternoon, and evening shifts any day of the week.
• Physical ability to perform duties that may require prolonged standing, sitting, and other activities.
• Ability to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.

Nice To Haves

• Bachelor's degree in a related field.
• At least 5 years of experience leading service associates in retail or consumer services.
• At least 3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
• Experience working in the home improvement retail sector.
• Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
• Experience working with store computer systems, including Project Tool, Genesis, M2O, and Thin Client.

Responsibilities

• Lead associates in providing exceptional customer service and maintaining a clean, safe, and well-stocked store.
• Achieve sales and margin goals, improve operational efficiency, and maximize customer satisfaction.
• Anticipate customer flow and workload, redirecting efforts and schedules to provide appropriate coverage.
• Plan for sales spikes and ensure the store has adequate in-stock products to meet demand.
• Conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.
• Provide full leadership over the store when needed.
• Collaborate with store leadership peers, the District Manager, and Area support staff on service, sales, and operational objectives.
• Rotate through Specialty and Operations assignments when asked for cross-training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed