Merchandising Administrator

Fanatics Commerce•Jacksonville, FL

9d•Hybrid

About The Position

The Merchandising Administrator is a key connection between internal teams and vendor partners, managing item setup, product data accuracy, and day-to-day operational support across multiple leagues and categories. The role combines administrative precision with a customer-service mindset to support vendors and help ensure fans receive an excellent product experience. The position partners with the buying team on product and purchase-order data entry, coordinates product delivery and receipt with traffic and operations teams, maintains accurate product records, and supports monthly data clean-up and process-improvement projects. The administrator uses merchandising systems and ERP tools, including examples such as Oracle, SAP, and PLM, and is expected to apply data, digital tools, and AI-enabled capabilities to improve efficiency, quality, and outcomes. This is a hybrid role based at the Company's Jacksonville, Florida office, currently requiring in-office presence three days per week.

Requirements

1–3 years of experience in merchandising, eCommerce, retail operations, or administrative support roles.
Strong organizational skills and high attention to detail, with a consistent focus on data accuracy.
Proficiency in Microsoft Excel.
Comfort working with product-management or ERP systems such as Oracle, SAP, or PLM tools.
Clear and professional written and verbal communication skills.
A solution-oriented, service-first approach to vendor support.
Ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment.
Problem-solving mindset and a high level of ownership and accountability.

Nice To Haves

Bachelor's degree in Business, Merchandising, or a related field.

Responsibilities

Partner with the buying team on data-entry projects, including new product creation, purchase-order creation, and order-delivery tracking.
Coordinate with traffic and operations partners to support timely product delivery and receipt.
Support the Merch Process Manager on special projects and operational improvement initiatives.
Maintain accurate product data, including UPCs, site descriptions, costs, and item attributes.
Communicate with vendor partners and resolve issues promptly using a customer-service approach.
Perform monthly data clean-up tied to exception reports to maintain product-record integrity.
Identify and flag data inconsistencies proactively and propose solutions.
Use merchandising systems and ERP tools to support product lifecycle processes and reduce manual effort.
Adapt to changing priorities across multiple leagues and categories.
Own assigned data-entry and product-management tasks, meeting deadlines and operational data standards.
Manage multiple concurrent workstreams while maintaining accuracy and attention to detail.
Apply AI, technology, data, and digital tools to improve efficiency, quality, and performance.