Silver Dollar City - Merchandise Team Lead, Woodcarvers (Full-Time Seasonal, 2026)

Silver Dollar City Company • Branson, MO

2d • Onsite

About The Position

As a Merchandise Lead, you will supervise and coordinate activities of workers
in a retail shop and provide leadership in the overall shop’s activities
of quality and nature that will result in meeting and exceeding customer
expectations.

This position starts now and ends 01/07/2027.

Must be at least 18 years of age.

Requirements

• Must be at least 18 years of age.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Assigns duties to workers and schedules break periods, work hours and vacations.
• Trains workers in company policies and procedures and job duties.
• Oversees recorded delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
• Inspects merchandise to ensure that it is correctly priced and displayed.
• Recommends additions to or deletions of merchandise assortments.
• Assists team members in all functions pertaining to the POS system.
• Proves to be exemplary in providing outstanding customer service including answering questions, responding to requests and selling merchandise. Must be able to manage difficult or emotional customer situations.
• Keeps record of sales, prepares inventory of stock and orders supplies.
• Maintains harmony among workers, resolves grievances and focuses on solving conflict, not blaming.
• Effectively performs PIC/Host duties as requested by management.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.

Benefits

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates).
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays, and lab work for co-pay, whether insured or not.
• Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner [https://herschend.guildeducation.com/partner]. See all the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits [https://www.silverdollarcity.com/Employment/Benefits].

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed