Merchandise Supervisor

Michaels Stores•Brentwood, CA
•Onsite

About The Position

The Merchandise Supervisor supports merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role helps ensure accurate pricing, timely promotional execution, and a customer-ready store through workload planning and inventory management. The position also provides Manager-on-Duty coverage, supports compliance with company policies and procedures, oversees fulfillment and inventory processes, and trains and develops team members.

Requirements

  • At least 3 years of retail leadership experience.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Availability to work nights, weekends, and early mornings.

Responsibilities

  • Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, ensuring compliance with applicable laws and requirements.
  • Ensure execution of company policies and standards, holding the team accountable for store conditions and results.
  • Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
  • Lead truck execution, including timely unloading, accurate sorting, and efficient merchandise flow to the sales floor.
  • Plan workload and prioritize daily tasks in partnership with store leadership, aligning staffing and execution with business needs.
  • Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee Planogram execution, ensuring merchandising sets are accurate and completed on schedule.
  • Establish and maintain visual merchandising standards, including product placement and presentation.
  • Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
  • Manage inventory control to support product accuracy, integrity, and efficient stock movement.
  • Execute ad sets, ensuring promotional signage and product placement are compliant and customer-focused.
  • Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs and ASN receiving, ensuring compliance, accurate documentation, and proper inventory adjustments.
  • Manage store damages procedures, including proper handling, reporting, and shrink reduction.
  • Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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