Merchandise Supervisor

Toledo Zoo•Toledo, OH

About The Position

The Toledo Zoo & Aquarium is seeking a part-time Merchandise Supervisor to oversee and schedule subordinate merchandise personnel. The role involves communicating and assigning daily tasks to meet department goals and ensuring adequate inventory levels. The supervisor promotes a positive work environment and supports and trains team members to deliver an excellent guest experience. The position reports to the Assistant Director of Merchandise and is classified as non-exempt under the Fair Labor Standards Act. Employees may use PNC EarnedIt, a voluntary benefit that allows access to a portion of earned wages before payday, including pay for hours worked that same day.

Requirements

  • Must be at least 18 years old.
  • High school diploma or GED equivalent required.
  • Previous personnel supervision experience required.
  • Counterpoint register system and inventory control experience required.
  • Proficiency in basic math skills.
  • Excellent communication and listening skills.
  • Ability to learn and execute a concept, multitask, and delegate.
  • Physical ability to lift 35 pounds, work on one’s feet, and walk the Zoo grounds for several hours at a time.
  • Ability to work a flexible schedule five days a week, Monday through Sunday, including some holidays.
  • Must comply with the Toledo Zoo’s drug-free workplace policy, including its policy regarding marijuana.

Responsibilities

  • Oversee and schedule subordinate merchandise personnel.
  • Communicate and assign daily tasks to accomplish the department’s planned goals.
  • Ensure adequate inventory levels.
  • Promote a positive environment and support and train team members to provide an excellent guest experience.

Benefits

  • Access to PNC EarnedIt, a voluntary benefit that allows employees to access a portion of earned wages before payday, including pay for hours worked that same day.
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