Visual Merchandise Supervisor

Living Spaces Furniture•San Leandro, CA

5d•$30 - $40

About The Position

The Visual Merchandise Supervisor at Living Spaces oversees visual merchandising and logistics operations to ensure a world-class brand experience. The role maintains high standards in showroom presentation, CPU service, shipping, receiving, and product processing; implements and upholds Visual and Logistics SOPs; keeps the store guest-ready and visually appealing; and manages efficient product flow and accurate inventory. The supervisor collaborates with corporate visual partners, marketing, IT, distribution centers, and customer service, and partners with Retail Managers to meet store goals and provide an exceptional guest experience. The role leads the Visual Stylist, Logistics team members, Labeling, Service Tech, and Janitor, and is responsible for training, talent development, recognition, and team performance. The position requires a high school diploma or GED, five years of retail experience in a direct customer-interactive environment, and three years of supervisory experience. High-volume experience and Tableau experience are preferred. The compensation range is $30.45–$39.55; eligible non-exempt team members may receive overtime pay, and retail, guest services, and distribution center team members may qualify for team bonuses based on goals and KPIs.

Requirements

High school diploma or GED equivalent.
Five years of retail experience in a direct customer-interactive environment.
Three years of supervisory experience.
Proficient experience with Microsoft Office programs.
An equivalent combination of education and experience will be considered.

Nice To Haves

High-volume experience.
Experience working with Tableau.

Responsibilities

Ensure all merchandising team members are properly trained and complete Living Spaces training modules.
Partner with management to manage the learning of new hires and existing team members.
Communicate daily, weekly, and monthly merchandising plans to maintain an elevated showroom experience.
Provide product knowledge training and build team members’ passion for the product.
Manage team member attendance for Visual and Logistics Onboarding.
Lead the Visual Stylist, Logistics team members, Labeling, Service Tech, and Janitor.
Help manage and execute product flow, shipping and receiving, CPU product flow, and product flow from prep to the sales floor.
Maintain proper staging, labeling, and organization while making effective use of warehouse space.
Order warehouse supplies as needed.
Provide world-class service to CPU guests and maintain CPU standards, including training, processes, and surveys.
Ensure merchandising team members engage guests on the showroom floor as needed.
Complete and communicate reports and photos to the Merchandising Manager, corporate partners, Regional Support, and Director of Merchandising as necessary.
Partner with Retail Managers to meet and exceed gross margin goals.
Identify, recruit, develop, and retain merchandising team members.
Conduct ongoing talent conversations and develop leadership skills to build the store’s leadership bench.
Build and inspire store teams to achieve goals and complete standard work.
Generate energy in the store through recognition and transparent, in-the-moment conversations.
Engage with guests throughout the store, provide sales assistance, and uphold a high standard of guest service.

Benefits

Team bonus for eligible Retail, Guest Services, and Distribution Center Team Members based on meeting specific goals and KPIs.
Medical insurance for eligible full-time team members.
Dental insurance for eligible full-time team members.
Vision insurance for eligible full-time team members.
401(k) with Company match for eligible full-time and part-time team members.
Vacation for eligible full-time team members or as otherwise required by applicable law.
Paid sick leave for eligible full-time and part-time team members.
Flexible or health spending account for eligible full-time team members.
Employee Assistance Program for eligible full-time and part-time team members.
Holiday pay for eligible full-time team members.
Life insurance for eligible full-time team members.
Overtime pay for eligible non-exempt team members.