Merchandise Operations Supervisor
About The Position
The Merchandise Operations Supervisor supports daily store operations, including stocking, receiving, order fulfillment, merchandise handling, and maintaining merchandise organization. The role supports store sales and profitability while helping enhance the customer experience. The position works in a Neiman Marcus store and reports to the RPSO Manager. The supervisor helps direct leads and managers in completing merchandise operations, including freight processing, customer order fulfillment, merchandise placement, price changes, reticketing, and inventory control. The role also supports stockroom organization, merchandising and sale-event setup under the guidance of Managers and Visual, in-store events and activations, and compliance with safety procedures. The role requires a flexible schedule based on business needs, including evenings, weekends, and holidays. Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds. The listed salary range is $29.48–$36.86; actual starting pay depends on work location, experience, and other job-related factors.
Requirements
- At least 1 year of retail experience.
- Flexibility in handling competing tasks and a “win together” mentality.
- Basic proficiency with the MS Office Product Suite.
- Flexible availability based on business need, including evenings, weekends, and holidays.
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds.
Responsibilities
- Complete daily store operations and help direct leads and managers.
- Handle merchandise, process transfers, and process inbound and outbound freight.
- Fulfill, pack, and ship online and store customer orders.
- Complete merchandise placements in accordance with merchandise standards.
- Perform merchandise price changes and reticketing; sign and move product once marked.
- Handle reticketing, damages, mark-outs of stock, and related inventory control processes.
- Back-stock merchandise and maintain stockroom organization.
- Under the guidance of Managers and Visual, merchandise product and set sale events and signage while ensuring standards are followed.
- Support setup and takedown of in-store events and activations.
- Follow safety procedures on the dock and in all other work areas.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
