Merchandise - Hotel Gift Shop

Six Flags Entertainment Corporation•Buena Park, CA
•Onsite

About The Position

The Merchandise Sales Associate performs daily sales operations at an assigned merchandise location in Knott’s Hotel. The role provides guest service and product information, completes retail transactions, handles cash and related paperwork, and maintains a clean, stocked, organized sales floor and stockroom. Associates may be assigned to locations requiring specialized skills, such as candy production, stroller rental, magic demonstrations, hat embroidery, leather engraving, or photography.

Requirements

  • Must be at least 18 years old to apply.
  • Ability to handle money and give correct change in U.S. currency, with or without electronic equipment such as a cash register or calculator.
  • Ability to acquire knowledge about products being sold.
  • Ability to work nights, weekends, and holiday periods to meet business needs.
  • Ability to pass a background check if 18 or older, which may include credit, criminal, DMV, previous employment, education, and personal reference checks, subject to company policy and applicable law.

Nice To Haves

  • California Food Handlers Card for select locations.
  • Preferred availability on Friday, Saturday, and Sunday.
  • Specialized skills applicable to certain locations, such as candy production, stroller rental, magic demonstrations, hat embroidery, leather engraving, or photography.

Responsibilities

  • Assist guests in the retail location and provide guest service, product selection assistance, and product information.
  • Use suggestive selling techniques.
  • Conduct sales transactions using a cash register.
  • Receive and deliver cash funds from the Glory machine and complete the required paperwork.
  • Complete merchandise location paperwork.
  • Clean and restock the retail location daily; move and organize stock in the store and stockroom.
  • Report concerns about stock, the stockroom, or the sales floor to the area Team Leader immediately.
  • Practice observational loss prevention, including watching for theft, checking for counterfeit currency, and following proper cash-handling procedures.
  • Open and close the assigned retail location.
  • Perform specialized duties at applicable locations, including candy production, stroller rental, magic demonstrations, hat embroidery, leather engraving, or photography.
  • Assist the Team Leader with other assigned tasks.
  • Maintain product presentation, including organizing sizes and keeping products displayed neatly and fully stocked.

Benefits

  • Complimentary admission to Knott’s Berry Farm.
  • Complimentary tickets for friends and family can be earned.
  • Discounts on food and merchandise.
  • Special events for associates.
  • Flexible schedule.
  • Employee recognition programs.
  • Resume-building skills and opportunities to build lifelong friendships.
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