Gift Shop Associate
About The Position
The Gift Shop Associate is a service-oriented team member who welcomes and assists customers with purchases. The role supports day-to-day gift shop operations, including ordering and restocking merchandise, operating the cash register and inventory system, handling cash reports and reconciliation, receiving and pricing shipments, maintaining merchandise displays, and performing basic cleaning. The associate provides courteous service to patients and employees, follows Baptist Health policies and procedures, participates in departmental meetings and related activities, and interacts appropriately with a culturally diverse population.
Requirements
- High school diploma or equivalent.
- Prior retail experience, preferably in a boutique-style shop.
Responsibilities
- Help with ordering and restocking sundries, snacks, and drinks.
- Model excellent communication and customer service skills with patients and fellow employees.
- Operate the cash register and inventory system accurately.
- Prepare cash reports and perform cash reconciliation.
- Receive new shipments, unpack boxes, and price merchandise.
- Help maintain orderly merchandise displays and perform basic cleaning.
- Maintain reasonably regular and punctual attendance consistent with Baptist Health policies and applicable standards.
- Comply with Baptist Health policies and procedures and departmental rules and regulations.
- Participate in monthly departmental meetings, related in-services, and PI activities.
- Interact appropriately with a culturally diverse population.
- Follow the chain of command when communicating departmental or individual concerns or problems.
- Understand patient satisfaction goals and work to exceed system objectives by reporting concerns and suggesting ideas.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 403(b) retirement savings plan with matching
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to five weeks to start)
- Life insurance
- Extended Leave Plan (ELP)
- Family care support for childcare, elder care, and pet care
- Educational benefits, including tuition reimbursement and monthly payments to help pay down graduate school debt
- Benefits start on day one
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
