Merchandise Processor - Full Time
About The Position
The Merchandise Processor provides essential operational and customer-service support, with a primary focus on processing donated goods. The role involves sorting, hanging, pricing, tagging, stocking, rotating, and moving merchandise to the sales floor while meeting store production and sales goals and following established quality standards. The position also supports sales-floor organization, daily store operations, customer service, organizational programs, and workplace safety. The processor tracks daily production and communicates progress, problems, and concerns to the Production Manager. Work takes place in an open warehouse environment with exposure to varying weather and temperature conditions.
Requirements
- No formal education is necessary.
- Must be at least 18 years old.
- Ability to read, write, and perform simple math.
- Must meet the organization’s qualitative and quantitative performance standards.
- Ability to work in an open warehouse environment exposed to varying weather and temperature conditions, including extreme heat, humidity, and cold.
- Ability to learn and use equipment and technology.
- Ability to follow verbal instructions and work as part of a team.
- High level of adaptability and flexibility.
- Ability to work a flexible schedule that includes evenings and weekends.
- Ability to stand continuously for more than 75% of the shift.
- Ability to repeatedly bend forward or to the side 60 degrees to remove or place items in carts for 50% of the shift.
- Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
- Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
- Ability to lift 25 pounds every few minutes for more than 75% of the shift.
- Ability to push and pull carts requiring 25 pounds of force for 100 feet for 25% of the shift.
- Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.
Responsibilities
- Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet production and sales goals.
- Process donations such as housewares, electronics, media, shoes, and miscellaneous items by sorting, pricing, tagging, and moving products to the sales floor.
- Organize, recover, and rotate the sales floor as needed.
- Follow Goodwill Keystone Area quality and production standards.
- Track daily production and report to the supervisor.
- Know and work toward daily, weekly, and monthly production and sales goals.
- Select and identify appropriate items for the Ecommerce department.
- Assist with and adapt to the store’s overall daily operations.
- Provide timely and courteous customer service to customers, donors, and employees.
- Support, promote, and participate in organizational programs and special events.
- Complete other assignments designated by management and support additional tasks and projects as needed.
- Follow organizational manuals, handbooks, policies, and procedures.
- Promote workplace safety and perform duties safely in accordance with safety requirements.
- Communicate progress, problems, and concerns to the Production Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
