Merchandise Processor - Full Time
About The Position
The Merchandise Processor provides essential support for store operations and customer service, with a primary focus on processing donated goods. This includes sorting, hanging, pricing, tagging, stocking, rotating, and moving products to the sales floor while meeting established production, sales, and quality standards. The role handles textiles as well as housewares, electronics, media, shoes, and miscellaneous items, and identifies appropriate merchandise for the Ecommerce department. The position also involves organizing and recovering the sales floor, tracking daily production, staying informed about production and sales goals, assisting with store operations, and providing timely, courteous service to customers, donors, and employees. The Merchandise Processor follows organizational policies and safety requirements, supports programs and events, and communicates progress, problems, and concerns to the Production Manager. Work takes place in an open warehouse environment with exposure to varying weather and temperatures. The schedule is flexible and includes evenings and weekends.
Requirements
- Must be at least 18 years old.
- No formal education is necessary.
- Ability to read, write, and perform simple math.
- Must meet organizational qualitative and quantitative performance standards.
- Ability to work in an open warehouse environment exposed to varying weather and temperatures, including extreme heat, humidity, and cold.
- Ability to learn and use equipment and technology.
- Ability to follow verbal instructions and work as part of a team.
- High level of adaptability and flexibility.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to stand continuously for more than 75% of the shift.
- Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into carts for 50% of the shift.
- Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
- Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
- Ability to lift 25 pounds every few minutes for more than 75% of the shift.
- Ability to push and pull carts requiring 25 pounds of force over a distance of 100 feet for 25% of the shift.
- Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.
Responsibilities
- Process textile donations by sorting, hanging, pricing, tagging, and moving items to the sales floor to meet store production and sales goals.
- Process donated housewares, electronics, media, shoes, and miscellaneous items by sorting, pricing, tagging, and moving them to the sales floor.
- Organize, recover, and rotate the sales floor as needed.
- Follow Goodwill Keystone Area quality and production standards.
- Track daily production and report to the supervisor.
- Stay knowledgeable about daily, weekly, and monthly production and sales goals.
- Select and identify appropriate items for the Ecommerce department.
- Assist with and remain flexible in the store’s overall daily operations.
- Provide timely and courteous customer service to customers, donors, and employees.
- Support, promote, and participate in organizational programs and special events.
- Complete other assignments and additional tasks or projects as designated by management.
- Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
- Promote workplace safety, perform duties safely, and adhere to safety requirements.
- Communicate progress, problems, and concerns to the Production Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
