Merchandise Manager Panama City Beach

Five Below•Panama City, FL

About The Position

The Merchandise Manager oversees store merchandise and daily operational activities at Five Below. The role coordinates receiving, unpacking, organizing, and placement of stock; manages displays, signage, promotions, resets, and seasonal updates in accordance with corporate guidelines; and ensures the company’s Inventory Integrity process is executed. The Merchandise Manager also oversees store opening and closing procedures and acts as Manager on Duty when needed, taking responsibility for store operations, staff, customer service, and urgent issues. The position helps supervise store associates, supports their onboarding and ongoing training, and works to drive sales and control expenses through effective merchandising, staff performance, and customer service. The role requires a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, as well as travel when required.

Requirements

High school graduate or equivalent.
Minimum 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, and travel as required.
Ability to operate a cash register frequently.
Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Ability to frequently ascend and descend ladders to retrieve and put away stock.
Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
Ability to frequently move across the sales floor and between the sales floor and stock room.
Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

College experience preferred.

Responsibilities

Oversee receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
Manage the setup and maintenance of displays, accurate signage, and highlighted promotions, following corporate guidelines for resets and seasonal updates.
Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Help oversee daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
Support associate onboarding and ongoing training on store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
Ensure execution of the company Inventory Integrity process.