Merchandise Manager

Five Below • South Jordan, UT

5d • Onsite

About The Position

The Merchandise Manager oversees stock receiving and organization, merchandising displays, store opening and closing, associate activities, onboarding and training, sales performance, expense control, promotional execution, and inventory integrity. The role may serve as Manager on Duty and take responsibility for store operations, staff management, customer service, and urgent issues. This is an hourly position starting at $15.00. The schedule is flexible to meet business needs and may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

• High school graduate or equivalent.
• At least 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule, including day, evening, weekend, and potentially overnight shifts, and travel as required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Must be at least 18 years old and able to perform the essential job functions in compliance with applicable laws.
• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Frequently ascend and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Frequently move across the sales floor and between the sales floor and stock room.
• Remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are placed efficiently on the sales floor.
• Manage the setup and maintenance of displays, ensuring signage and promotions are accurate and following corporate reset and seasonal guidelines.
• Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee daily activities of store associates and ensure effective performance and excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED