Merchandise Manager

Five Below•Meadville, PA
•Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stock organization, merchandising displays, and store operations. The role supports associate performance and training, helps drive sales and control expenses, and ensures that merchandising plans, promotions, seasonal updates, and inventory integrity processes are executed according to company guidelines. The manager may serve as Manager on Duty and may be responsible for opening or closing the store. This is an hourly position starting at $15.00. The schedule is flexible to meet business needs and may include day, evening, weekend, and overnight shifts, as well as travel when required. The role requires frequent movement and handling of merchandise, ladder use, customer and coworker communication, and remaining upright in a stationary position for much of the workday.

Requirements

  • High school graduate or equivalent.
  • At least 2 years of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Creative thinking.
  • Ability to maintain composure under pressure.
  • At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
  • Ability to work a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required.
  • Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to frequently operate a cash register; move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet; ascend and descend ladders; and kneel, bend, twist, stoop, and move across the sales floor and stock room.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

  • College experience preferred.

Responsibilities

  • Oversee receiving, unpacking, and organizing new stock so merchandise is efficiently placed on the sales floor.
  • Manage setup and maintenance of displays, accurate signage, and promotions in accordance with corporate guidelines, including resets and seasonal updates.
  • Manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for daily operations.
  • Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
  • Help oversee daily activities of store associates and support effective performance and customer service.
  • Support onboarding and ongoing training so associates learn store policies, product knowledge, and operational procedures.
  • Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
  • Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
  • Ensure execution of the company Inventory Integrity process.
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