Merchandise Manager

Ulta Beauty, Inc. • Northville, MI

10d • Onsite

About The Position

The Merchandise Manager (MM) leads in accordance with Ulta Beauty’s mission, vision, and values and contributes to a high-performing team that delivers store sales growth. Reporting to the Operations Manager (OM), the MM guides Task Associates and supports retail-store operations, including shipment, replenishment, omni-channel, price changes, and markdowns. The role focuses on business performance, people development, and process execution, and calls for operational excellence, results orientation, and the ability to lead effectively through unexpected complexity.

The MM supports store goals for sales, guest loyalty, payroll, omni-channel, and retail shrink; uses forecasts, budgets, reporting, and company resources to improve results; and helps ensure workloads are completed on time and within budget. The position also includes guest-facing services such as makeup applications, skincare analysis, and product demonstrations. The MM attracts and develops talent, coaches associates, fosters an inclusive and engaged team, and ensures that store policies, procedures, operational standards, and company initiatives are followed.

This role requires a flexible, full-time schedule that includes days, evenings, weekends, and holidays. Shifts may begin at 5:00 a.m., and availability on Sundays and Mondays is required.

Requirements

• High school diploma is preferred.
• 1–2+ years of fast-paced retail management or other relevant work experience.
• Financial management experience, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Retail management experience, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent; adapting to change; building collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
• Availability for a flexible full-time schedule that includes days, evenings, weekends, and holidays.
• Ability to work shifts beginning at 5:00 a.m. and availability for Sunday and Monday shifts.

Responsibilities

• Promote accountability for store goals related to retail and service sales, guest loyalty, payroll, omni-channel, and retail shrink.
• Drive profitability through operational excellence, sales growth, and expense control.
• Use store forecasts and payroll budgets to support scheduling and workload planning, communicating staffing needs to the General Manager.
• Review and respond promptly to financial and operational reporting, including store visit and audit results.
• Use company programs, tools, and resources to improve store performance.
• Perform makeup applications, skincare analysis, and product demonstrations for guests.
• Stay informed about industry trends, products, services, ingredients, and benefits.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team.
• Build an engaged team through collaboration, honest communication, and effective prioritization.
• Create an inclusive environment that encourages associate growth and engagement.
• Support associate development through training, competency-based feedback, coaching, succession planning, and individual development plans.
• Participate in ongoing brand and category training.
• Model operational excellence, share best practices, establish priorities, and support the team.
• Execute the Guest Engagement Leader program through business ownership, coaching, and a helpful guest experience.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use scheduling and task-management tools to manage attendance, schedules, and store workload.
• Ensure execution of shipment, replenishment, omni-channel, price changes, markdowns, resets, pricing updates, inventory tasks, cleaning, and other assigned store work.
• Protect company assets and reduce loss through workplace safety, inventory control, cash management, and loss-prevention practices.
• Perform inventory-control processes involving known theft, damages, hazardous waste, inventory adjustments, and product returns; complete theft reporting as needed.
• Support adoption of company initiatives and technology and ensure store tasks are completed.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED