Merchandise Manager

Five Below•Austin, TX

6d•Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stocking, displays, store opening and closing, and daily store operations. The role may serve as Manager on Duty, helping manage associates, customer service, and urgent operational issues. The position supports associate onboarding and training, drives sales and controls expenses, executes corporate merchandising and promotional plans, and ensures the company’s Inventory Integrity process is followed. This hourly position requires a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, as well as travel when required.

Requirements

High school graduate or equivalent.
Minimum of 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
At least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.
Able to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, and travel as required.
Able to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Able to remain in a stationary, upright position for 80% of the time.

Nice To Haves

College experience preferred.

Responsibilities

Oversee receiving, unpacking, and organizing new stock so items are placed on the sales floor quickly and efficiently.
Manage setup and maintenance of displays in assigned store sections, ensuring accurate signage and properly highlighted promotions in accordance with corporate guidelines, resets, and seasonal updates.
Manage store opening or closing procedures, including securing cash, locking doors, setting alarms, and preparing for smooth daily operations.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Help oversee daily activities of store associates and support effective performance and excellent customer service.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
Ensure execution of the company Inventory Integrity process.