Merchandise Manager

Five Below • Topsham, ME

12d • Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stock organization, merchandising displays, store opening and closing, and execution of corporate promotional and inventory-integrity processes. The role helps manage daily store operations and associates, supports onboarding and training, and acts as Manager on Duty when needed. The manager works to drive sales and control expenses through effective merchandising, staff performance, and customer service. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel as required.

Requirements

• High school graduate or equivalent.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Must be at least 18 years old and able to perform all essential job functions in compliance with applicable laws.
• Ability to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, and travel as required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Frequently climb and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stockroom and on the sales floor.
• Frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Frequently move across the sales floor and between the sales floor and stockroom.
• Remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
• Manage setup and maintenance of displays and store sections, ensuring signage, promotions, resets, and seasonal updates follow corporate guidelines.
• Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee associates’ daily activities and ensure they perform their duties effectively and provide excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED