Merchandise Handler Coordinator-AM

Floor & Decor • Baltimore, MD

3d • Onsite

About The Position

This position assists the Warehouse Operations Manager in overseeing order-picking and put-away warehouse operations, supporting on-time shipments and holding daily pre-work meetings to communicate information to team members. The coordinator works with a team of 4 to 6 team members, helps ensure inventory accuracy, and coaches associates on quality performance and customer service.

The role also supports safety training and compliance, maintains warehouse flow and planning, and helps keep equipment, materials, and work areas in good condition. Work takes place in a warehouse environment with moving vehicles and moderate-to-noisy sound levels. The hourly role may include work exceeding eight hours in a day or forty hours in a week.

Requirements

• Two to five years of recent work experience.
• Excellent communication skills, including the ability to read, write, and speak English fluently.
• Self-starter with excellent customer service skills.
• Ability to perform basic mathematical equations, including addition, subtraction, multiplication, and division.
• Detail-oriented and highly organized.

Nice To Haves

• OSHA and/or Class II, Class IV, or Class V Forklift Certification.

Responsibilities

• Ensure inbound and outbound shipments are accurate and free of damage.
• Handle specific customer orders to ensure accurate picking and shipment.
• Assist with physical inventories.
• Coordinate with other warehouse departments to ensure efficient product flow.
• Ensure proper stock rotation and availability of warehouse supplies, including RF units, batteries, and equipment.
• Evaluate warehouse associates on picking and put-away procedures and monitor their progress.
• Lead and attend meetings about work quality and improvement opportunities; provide ongoing teaching, coaching, and improvement learning.
• Document attendance and participate in team member reviews.
• Coach, train, and mentor Distribution Center team members in productivity, quality, and safety.
• Handle and resolve conflict, process team member requests, proactively engage team members, and lead team-building activities.
• Update daily task status, reports, team member assessments, issues or concerns, equipment status, and process adjustments.
• Operate equipment safely and efficiently according to prescribed work methods.
• Comply with OSHA and MSDS standards.
• Ensure warehouse flow and planning.
• Maintain facility equipment and materials and keep the work area clean, neat, and orderly.
• Provide leadership and support training on safety programs, processes, and procedures, ensuring associates are properly trained for their positions.
• Follow established safety procedures, participate in safety-related training, and acquire certifications.
• Bring safety concerns promptly to the attention of location management and/or the Store Support Center Safety Department.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed