Merchandise Handler Coordinator-AM

Floor & Decor • Baltimore, MD

4d • $21 - $28

About The Position

This position assists the Warehouse Operations Manager in overseeing warehouse operations in the order-picking and put-away areas, helping ensure on-time shipments and conducting daily pre-work meetings to share information with team members. The coordinator works with a team of 4 to 6 team members and is responsible for inventory accuracy, coaching team members on quality performance, and supporting superior customer service.

Requirements

• Two to five years of recent work experience.
• Excellent communication skills, including the ability to read, write, and speak English fluently.
• Self-starter with excellent customer service skills.
• Ability to perform basic mathematical equations, including addition, subtraction, multiplication, and division.
• Detail-oriented and highly organized.
• Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Frequently required to stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl; often required to use hands and fingers to handle or feel.
• Follow safety procedures and participate in applicable safety training.

Nice To Haves

• OSHA certification and/or Class II, Class IV, or Class V Forklift Certification.

Responsibilities

• Ensure inbound and outbound shipments are accurate and free of damage.
• Handle specific customer orders to ensure accurate picking and shipment.
• Assist in physical inventories.
• Coordinate with other warehouse departments to support efficient product flow.
• Ensure proper stock rotation and availability of warehouse supplies, including RF units, batteries, and equipment.
• Evaluate warehouse associates on picking and put-away procedures and monitor their progress.
• Lead and attend meetings about work quality and improvement opportunities; provide ongoing teaching, coaching, and improvement learning.
• Document attendance and participate in team member reviews; coach, train, and mentor Distribution Center team members in productivity, quality, and safety.
• Handle and resolve conflict, process team member requests, proactively engage team members, and lead team-building activities.
• Update the status of daily tasks, reports, team member assessments, issues or concerns, equipment status, and process adjustments.
• Operate equipment safely and efficiently according to prescribed work methods.
• Comply with OSHA and MSDS standards.
• Ensure warehouse flow and planning.
• Maintain facility equipment and materials, and keep the work area clean, neat, and orderly.
• Provide leadership and training support for safety programs, processes, and procedures, ensuring associates are trained for their positions.
• Follow applicable safety procedures, participate in safety training, acquire certifications, and promptly report safety concerns to location management and/or the Store Support Center Safety Department.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed