Material Handler I - AM

GOODWILL INDUSTRIES OF SOUTH CENTRAL CALIFORNIA•Tehachapi, CA

6d•$17 - $17•Onsite

About The Position

The Material Handler I receives donations and transports, sorts, selects, prices, processes, and displays merchandise according to company procedures. The position supports store opening and closing activities, donation operations, sales-floor readiness, salvage preparation, housekeeping, customer service, and safe work practices. Employees are expected to represent Goodwill’s standards of honesty, integrity, ethical conduct, and performance, and to work toward organizational, team, and personal goals in alignment with its mission, vision, and values. The position is in Goodwill’s Retail Services Department at the Tehachapi Store in Tehachapi, California. It reports to the Retail Store Manager and has no supervisory responsibilities. This is a non-exempt, full-time position. The work includes physical tasks such as lifting and carrying items weighing up to 70 pounds, cleaning, and moving merchandise and materials. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

Minimal ability to read and write.
Ability to communicate information and respond to questions from groups, managers, employees, clients, customers, and the general public with tact, courtesy, and cooperation.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret a wide range of instructions and variables.
Effective interpersonal and communication skills for interacting with all levels of management and staff.
Ability to operate basic office equipment, including a computer, telephone, cell phone, tablet, fax machine, and copy machine.
High level of integrity and business ethics.
Ability to lift and carry items weighing up to 70 pounds.
Ability to perform the essential duties satisfactorily; reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

Nice To Haves

Prior customer service experience.

Responsibilities

Complete opening activities, including preparing doors and truck cones, preparing for truck switches, setting up water cooling stations and the donation drive-through, and moving gaylords.
Move, sort, select, tag, price, and display merchandise in accordance with company procedures, including textiles, wares, shoes, and furniture.
Receive and process donated goods, direct donors to appropriate locations, and issue receipts or printed information as needed.
Distribute products to the sales floor and build boxed furniture for display.
Maintain neat and legible records of daily activities, donation counts, processing counts, and other required reports.
Perform housekeeping and cleaning duties in the donation area, bathrooms, and interior and exterior of the store, including completing a five-minute drill before rest and meal breaks.
Cover coworkers’ breaks cooperatively and contribute to teamwork.
Prepare salvage items by creating boxes, sorting items, ensuring resale-quality products are not placed in salvage, and wrapping oversized or bulk furniture and gaylords for transportation.
Become familiar with pricing lists and help price items according to company pricing policies.
Complete closing activities, including door and truck-cone tasks, cleaning water cooling stations, taking down the donation drive-through, moving gaylords, and recovering the sales floor.
Follow safety and loss-prevention policies and procedures; maintain safe work conditions and report and document hazards, potentially hazardous conditions, and unsafe practices.
Provide customer service and a positive public image, including assisting donors with safe donations, helping with carry-outs, and greeting and interacting with customers on the sales floor.
Maintain confidentiality, attend required meetings and training, and perform other assigned duties.
Work in accordance with Goodwill ethics, policies, procedures, goals, mission, and values; collaborate with management and staff and safeguard company property, including donated goods.