merchandise coordinator

The TJX Companies, Inc.•Nashua, NH

13d•$16 - $17•Onsite

About The Position

The Merchandise Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team, and helping deliver an excellent customer experience. The role models exceptional customer service, engages with customers, and maintains a clean, organized store. The coordinator organizes truck delivery and prioritizes moving merchandise to the sales floor, trains and mentors Associates, monitors team productivity, and coordinates the flow of goods with the Coordinator on Duty. The position also supports store priorities, merchandising and signage standards, backroom organization, recycling and hazardous-waste compliance, safety, and shrink-reduction efforts. The coordinator communicates progress and priorities to management and Associates, supports training needs, and promotes credit and loyalty programs.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Able to lift heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organization, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Give and receive recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.