Temporary Merchandise Associate

TJX•Hoover, AL
•Onsite

About The Position

The Temporary Merchandise Associate at HomeGoods is responsible for delivering a highly satisfying customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role includes processing customer purchases and returns, promoting credit and loyalty programs, preparing merchandise for the sales floor, and participating in store recovery, cleanliness, safety, and shrink-reduction efforts. The associate supports a positive store culture through honesty, integrity, and respect, and provides and accepts recognition and constructive feedback. Other duties may be assigned. The listed starting pay range is $12.75 to $13.25 per hour. Actual starting pay depends on relevant skills, qualifications, and experience. The position is at HomeGoods Store 0231, 1660 Montgomery Highway, Hoover, Alabama.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfying customer experience by engaging and interacting with customers and embodying customer experience principles.
  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Follow the merchandising philosophy and established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) matching for associates who meet service or hours requirements
  • Medical insurance for associates who meet service or hours requirements
  • Dental insurance for associates who meet service or hours requirements
  • Vision insurance for associates who meet service or hours requirements
  • Health savings account (HSA) for associates who meet service or hours requirements
  • Health care flexible spending account (FSA) for associates who meet service or hours requirements
  • Life insurance for associates who meet service or hours requirements
  • Short-term disability for associates who meet service or hours requirements
  • Long-term disability for associates who meet service or hours requirements
  • Paid parental leave for associates who meet service or hours requirements
  • Paid holidays, vacation, and sick time for associates who meet service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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