Merchandise Assistant Store Manager : 12 Month Contract (ST.ALBERT)

The Home Depot • St. Albert, AB

4d • Onsite

About The Position

Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Each ASM has direct responsibility for a specific area of the store: Operations, Night Operations, Merchandising, or Specialty. Operations, Merchandising, or Specialty ASMs collaborate directly with associates to ensure they have the knowledge to help customers, perform processes, and execute general expectations for their positions. ASMs exercise judgment and discretion alone, and in conjunction with, the Store Manager, Department Supervisors, and other Assistant Managers, in the day-to-day operations of the store. ASMs have the responsibility of providing a safe working environment by ensuring associates follow all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions. The Merchandising Assistant Store Manager (MASM) position oversees Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) departments to ensure the successful execution of core programs to improve customer service, product availability, and store appearance. MASMs drive profitability and shrink mitigation by managing associates and operations to achieve sales goals, and ensure product is available and departments are set to merchandising standards. They partner with their Store Manager, other ASMs, and the Merchandising field teams to develop strategies and objectives to drive sales and profitability and develop game plans to implement department strategies, manage direct reports, and ensure smooth department operations. MASMs direct associates to top priorities throughout the store and provide regular coaching, and ensure associates are equipped with proper understanding of department merchandise and services. MASMs lead by example as a champion of people while delivering consistent results in sales, service and profitability.

Requirements

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
• Completion of a high school diploma and/or GED.
• 1 year of work experience.
• No leadership experience required.

Nice To Haves

• Minimal or no educational requirement for this job.
• 1 year of leadership experience.
• None

Responsibilities

• Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service.
• Identify shelf outs for immediate pack down, and on-hand adjustments.
• Make recommendations in the selection process by assisting with recruitment, and interviews, and makes decisions on qualified candidates to hire.
• Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
• Maintain department profitability through analysis, trend identification and responding to identified problems.
• Perform Opening, Closing and MOD activities as well as other whole store focus responsibilities.
• Ensure proper maintenance, merchandising, and organization of displays and store events in accordance with store standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED