Merch Processor / Returns QA

Williams-Sonoma•Arlington, TX

11h•Onsite

About The Position

Williams- Sonoma is a leading retailer with well-known brands like Williams – Sonoma, Pottery Barn, and West Elm. Our Distribution Centers are crucial links between factories and customers. The Supply Chain environment is dynamic and expanding. We offer opportunities for skill development and advancement. Our Supply Chain Organization is recognized for responsible resource management, caring for people, and upholding values, leading to recognition as one of Barron's 100 Most Sustainable Companies, Forbes Best Employers for Women and Diversity, Newsweek America's Most Responsible Companies, and USA Today Customer Service Champions. We operate 14.5M square feet of diverse operational space across the US, including large package/furniture distribution centers, small package eCommerce distribution centers, upholstery factories, a transportation department, and international sourcing offices. The Merch Processor – Returns/ Quality Assurance (QA) position is located in Arlington, TX. This role works with operations management, leads, and the team to ensure accurate processing of all returns, inspections, repackaging, and disposition of product.

Requirements

High School diploma or equivalent
Excellent attendance and willingness to be part of a team – performing whatever duties are necessary
Strong communication skills (verbal and written)
Ability to multitask and be extremely detailed while performing all tasks
Ability to do basic math – addition, multiplication, subtraction, and division
Ability to learn warehouse management system functions (PKMS)
Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner
Flexible to work overtime as required

Nice To Haves

Knowledge of warehouse management systems

Responsibilities

Processing of returns, including determining and assigning correct disposition and repackaging of product
Complete inspection of product to requested standards
Scanning outbound loads, outlet, and transfer shipments
Wrapping furniture for outbound outlet loads
Read and match numbers to ensure accuracy when completing orders
Support other departments as needed
Safely and efficiently operate material handling tools and equipment
Keep work area safe, organized, and clean according to general warehousing practices and OSHA requirements daily
Utilize Williams-Sonoma’s Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, productivity (if required), and quality standards
Other duties as deemed necessary