Returns

Homemakers Furniture • Urbandale, IA

2d • Onsite

About The Position

Homemakers Furniture is looking to hire a Returns Specialist in our warehouse. This position requires physical work including heavy lifting, assembly, and being able to on your feet for an 8-hour shift. As a returns associate, you will be responsible for providing customer assistance for returned or exchanged products, ensuring outstanding customer service by processing all returns and exchanges quickly, accurately, and efficiently—and with a smile. It will also be up to you to assemble products and move them to and from our clearance center.

Requirements

• Ability to work long hours as business needs
• Working knowledge of operating heavy machinery (age appropriate, i.e.: forklift and certified) and operating hand tools
• Computer knowledge
• Excellent customer service skills
• Ability to work under pressure
• Neat and organized
• Follow up on and make sure assigned projects are completed
• Warehouse experience a plus

Responsibilities

• Assist customers with returns and exchanges.
• Key returns/exchanges in the computer system
• Assist with delivery truck returns including inspecting returned product.
• Assemble/open product for the clearance center including using power tools and hand tools.
• Tag product going to the clearance center.
• Stock clearance center with product.
• Pull sold items from the sales floor.
• Re-wrap sold product or returned product.
• Perform additional duties and functions as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed