Returns Processor

Butterfly Network•Burlington, MA

6d•Onsite

About The Position

As a Returns Processor, you will primarily focus on processing returned devices so they can be appropriately recorded, triaged, and further processed. As such, you will work closely with the existing team, and provide whatever support they require to manage the incoming inventory.

Requirements

High school diploma or equivalent
Ability to learn new technical skills quickly with an appropriate amount of training
Ability to work with people, or alone, as the situation demands
Ability to stand for long periods of time, handle a large number of packages, and open returned boxes
Self-driven, organized, and detail-oriented
Experience with basic office software tools such as Microsoft Office or Google Sheets, Docs, etc.

Nice To Haves

Comfortable in a lab setting, and using basic electrical equipment, computer equipment, and hand tools

Responsibilities

Organizing and labeling returned packages
Opening returned packages, sorting the contents, and cleaning and disinfecting returned devices that were used in the field
Investigating product history and status using existing tools
Performing simple data entry
Maintaining inventory levels of materials used in the processing of returns
Disassembling, scrapping, and recycling returned product
Various other tasks of similar nature in support of the team and their responsibilities

Benefits

Comprehensive health insurance, encompassing dental and vision coverage
Option to buy up for enhanced health insurance coverage
Health Savings Account (HSA) accounts for all enrolled employees on an annual basis
Comprehensive Employee Assistance Program
401k plan and match
Employee Stock Purchase Plan (ESPP)
Unlimited Paid Time Off + 10 Holiday Days a Year
Parental Leave
Competitive salaried compensation
Equity