Mercantile Team Lead- Morenci

Freeport-McMoRan•Morenci, AZ

11d•$21 - $28•Onsite

About The Position

Assists in all aspects of the operation; including guest relations; staff supervision and development; sales and marketing; budgeting and sales projections. Assist in improving the business performance of the establishment, must set and meet sales goals. Assist in using past performance, market conditions and strategic planning to forecast supply and demand. Assist in the coordination of all activities including general business management, customer relations, and marketing to ensure efficiency and profitability. Maintain high standards of quality control and health and safety Manage costs Ensure there is no waste as applicable Control inventory levels Ensure safety warnings are available and adequately posted Assist in responsibility for the day to day operations of the business to ensure efficiency and profitability Ensure customers are satisfied Assist in providing training to ensure performance objectives are met Provide leadership and team building for staff to improve learning and enhance performance Provide coaching to staff to provide corrective feedback when needed Assist with office duties such as tracking, ordering, scheduling, invoice processing, etc. Prioritize tasks and mange staff workloads and provide assistance to staff members as needed; fill in to redistribute workload as needed Must understand products and services develop new prospects for opportunity, and understand customer needs clearly Must also possess experience and remain current in state-of-the-art sales methods Assist with setting the annual budget Review year over year and month to month sales history and provide feedback to sales or labor estimates using knowledge of business trends Assist in devising systems, setting policies, providing guidance and implementing changes to ensure quality and service standards Investigate and resolve quality issues and service complaints Assist in developing cost-saving strategies to increase profit and manage labor costs Prepare end-of-day reports and ensure that all tills balance Recognize problems and resolve appropriately using good judgment, tact and initiative according to company policy and procedure Utilize unbiased mediation and negotiation skills to resolve all types of conflicts at multiple levels Perform other duties as requested

Requirements

At least three (3) years of previous experience related to position OR an equivalent combination of education and experience in a related field.
Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English.
Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards.
Must be able to work in a potentially stressful environment.
Restaurant Managers must occasionally perform physical activities in a variety of environmental conditions that require moderate to maximum strength including sitting, climbing, lifting, balancing, walking, and handling of materials.
Occasionally may be required to lift moderately heavy to heavy objects (up to 50 pounds) during the course of the workday.
Customer Service: The Restaurant Manager serves as role model and sets the standard for all employees to maintain high-quality and consistent customer service. This requires an knowledge of industry best practices and customer service.
Communication: This position requires a commitment to details both verbally and non-verbally, therefore, the Restaurant Manager must encourage cooperative and consistent levels of communication with kitchen staff, front-end staff and management. Must understand instructions, read written company memorandums and communicate with little or no additional direction.
Leadership and Management: Must understand and practice motivational management techniques. Must use these skills in wisely placing qualified individuals in positions.
Technical Skills: Must have experience and knowledge of budget analysis methods, general accounting skills and the ability to work in all areas of kitchen and dining areas relative to point-of-sale applications.
Candidates may be required to pass a medical exam.
Candidates must pass all required training and/or testing.
Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.
Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.

Nice To Haves

High School diploma or GED

Responsibilities

Assist in all aspects of the operation; including guest relations; staff supervision and development; sales and marketing; budgeting and sales projections.
Improve the business performance of the establishment, set and meet sales goals.
Use past performance, market conditions and strategic planning to forecast supply and demand.
Coordinate all activities including general business management, customer relations, and marketing to ensure efficiency and profitability.
Maintain high standards of quality control and health and safety.
Manage costs.
Ensure there is no waste as applicable.
Control inventory levels.
Ensure safety warnings are available and adequately posted.
Be responsible for the day-to-day operations of the business to ensure efficiency and profitability.
Ensure customers are satisfied.
Provide training to ensure performance objectives are met.
Provide leadership and team building for staff to improve learning and enhance performance.
Provide coaching to staff to provide corrective feedback when needed.
Assist with office duties such as tracking, ordering, scheduling, invoice processing, etc.
Prioritize tasks and manage staff workloads and provide assistance to staff members as needed; fill in to redistribute workload as needed.
Understand products and services, develop new prospects for opportunity, and understand customer needs clearly.
Possess experience and remain current in state-of-the-art sales methods.
Assist with setting the annual budget.
Review year-over-year and month-to-month sales history and provide feedback to sales or labor estimates using knowledge of business trends.
Assist in devising systems, setting policies, providing guidance and implementing changes to ensure quality and service standards.
Investigate and resolve quality issues and service complaints.
Assist in developing cost-saving strategies to increase profit and manage labor costs.
Prepare end-of-day reports and ensure that all tills balance.
Recognize problems and resolve appropriately using good judgment, tact and initiative according to company policy and procedure.
Utilize unbiased mediation and negotiation skills to resolve all types of conflicts at multiple levels.
Perform other duties as requested.

Benefits

Company housing OR employees who are required to work on-site are eligible for a $750 monthly housing allowance, provided they meet program guidelines
Newly constructed daycare and community center, library, health-care facilities, state-of-the-art fitness centers, a movie theater and a skate park.
Affordable medical, dental and vision benefits
Company-paid life and disability insurance
401(k) plan with employer contribution/match
Paid time off, paid sick time, holiday pay, parental leave
Tuition assistance
Employee Assistance Program
Discounted insurance plans for pet, auto, home and vehicle
Internal progression opportunities